Divisional Manager - Technologies | Real Estate | AFET

Job Requisition ID: 167886

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

The Divisional Head will lead Al-Futtaim Technologies' business in Saudi Arabia, driving the implementation of the company’s strategic goals and increasing market share in the smart infrastructure and enterprise technology sectors. This role is crucial for spearheading business growth in alignment with the overall strategic vision of empowering regional businesses through integrated solutions.

Operating within a dynamic and fast-evolving smart infrastructure and digital environments, the Divisional Head will leverage Al-Futtaim Technologies' strengths in integrated technology solutions to secure a leadership position in Saudi Arabia. The role demands a proactive approach to adapting to market trends and leading through changes, ensuring that the strategic objectives are met efficiently.

What you will do:

To lead Al-Futtaim Technologies in Saudi Arabia effectively, the Divisional Head will orchestrate the deployment of comprehensive ELV, ICT and digital solutions by overseeing a variety of strategic and operational tasks, including:

Strategic Market Penetration: To spearhead market analysis and development strategies to position Al-Futtaim as a leader in emerging technologies. This includes conducting market assessments to identify growth opportunities and orchestrating targeted campaigns to capture these markets.

Typical outputs from the above will include:

• Presentations and workshops will showcase Al-Futtaim’s capabilities in transforming business operations through advanced ELV and ICT solutions.
• Development of tailored proposals that detail the architectural framework and strategic impact of proposed solutions, ensuring alignment with client objectives.
• Creation of case studies and customer success stories demonstrating before-and-after scenarios, highlighting the transformative impact of Al-Futtaim’s solutions.
• High-level cost-benefit analyses and business models to assist prospective clients in understanding the potential ROI of investing in our technology solutions.
• Visionary sessions with clients to refine their digital strategies, utilising Al-Futtaim’s technology stack to enhance operational effectiveness and customer engagement.
  
  

Operational Excellence Initiatives: Drive initiatives to refine operational processes to ensure that they not only meet but also exceed the global standards of efficiency and productivity expected from leading technology solutions providers.

Leadership and Team Development: Mentor a team of managers and specialists to cultivate a culture of innovation and responsiveness. Ensure the team is well-prepared to meet the challenges of the rapidly evolving tech landscape and client demands.

Other Tasks:

• Oversee the preparation and response to RFPs and RFIs, ensuring that all client requirements are met and that Al-Futtaim’s solutions are effectively communicated and understood.
• Actively participate in and occasionally lead demonstrations at Al-Futtaim’s Customer Experience Centre to articulate the value and versatility of our solutions.
  
  

Ensure comprehensive documentation and tracking of all sales and pre-sales activities to facilitate seamless transitions from sales to implementation, thus enhancing customer satisfaction and project success rates.

Required skills to be successful:

Behavioral Competencies:

• Proven leadership and team management capabilities with a track record of motivating and guiding teams to exceed targets.
• Respect – Integrity– Collaboration and Excellence
• A proactive and dynamic approach to problem-solving and decision-making.
• High adaptability and flexibility in a fast-paced and evolving business landscape.
• Strong interpersonal skills, capable of building and maintaining relationships across all levels of the organisation and with external partners.
• Exceptional time management and organisational skills, with an ability to prioritise tasks effectively.
• A robust commercial outlook and an ability to identify and capitalise on new business opportunities.
• Well-versed in change management processes, able to lead teams through transformational initiatives.
  
  

Adept at risk management, with skills in identifying, analysing, and mitigating potential risks to business operations.

What Equips you for the role:

Minimum Qualifications and Knowledge:

Education:

• Required: Bachelor’s degree in information technology, Computer Science, or related field.
• Preferred: Master’s degree in business administration, Technology Management, or related discipline.
  
  

Certifications:

• Essential leadership and technology management certifications, such as PMP, ITIL, or equivalent.
• Desirable: Advanced certifications related to cybersecurity, cloud technologies (AWS, Microsoft Azure), or other relevant fields.
  
  

Minimum Requirements / Experience:

• Full professional proficiency in Arabic and English.
• At least 10-15 years of professional experience in a leadership role within the ELV and ICT industry, managing large-scale operations on Smart Infrastructure and teams.
• Deep technical expertise and a proven track record in smart infrastructure and digital transformation, including integrating IoT, cloud computing, cybersecurity, and smart technologies.
• Demonstrated experience in strategic planning, revenue growth, and market penetration within competitive sectors.
• Familiarity with the regulatory and business environments in Saudi Arabia, including local compliance and market entry strategies.
• Strong financial acumen with experience in budget management, cost optimisation, and financial forecasting.
• Experience building partnerships and stakeholder management at senior levels within multinational and multicultural environments.
• Exceptional presentation and communication skills, capable of engaging and influencing high-level stakeholders and leading corporate presentations.
• Fluency in English and proficiency in Arabic are a must.
  
  

About Al-Futtaim Engineering & Technologies

Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.

The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.

The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.

These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.