Director of Information Technology – Four Seasons Hotel Madinah, Saudi Arabia

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Steps from the Prophet’s Mosque, our Hotel will offer luxury accommodation for the city’s 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet’s Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.

The Role Of Director Of Information Technology

We currently have an opportunity for Director of Information Technology to join our Four Seasons Hotel Madinah opening team!

Reporting to the Director of Finance, you are responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at the property. Additionally, the Director of Information Technology is responsible for executing hotel and corporate systems strategies, and for forecasting technology requirements and upgrades to existing technology to improve effectiveness of installed systems.

Responsibilities will include assisting guests with technical requirements and issues, providing high levels of service and support, actively participating in quarterly regional systems meetings and sharing ideas and best practices, ensuring critical systems are available twenty-four (24) hours per day, establishing and maintaining system security procedures, user procedures and hardware familiarization for all systems, establishing product lifecycle management for hardware/software and capital planning for technology, preparing IT operating and capital budgets, and assisting the Director of Finance in administering all IT related maintenance and services contracts; taking a leadership role in establishing scope of the contracts, contract negotiations and bidding process.

You will have a special talent for building, leading, coaching, training, and developing a strong team; ensuring our employees feel at home and receive the highest levels of support and care along with creating a great workplace for all great people to deliver great experiences.

Our Ideal Director Of Information Technology Candidate Will Have

At least two years of experience as a Hotel Director of Information Technology, and a University/College education with a major in Information Technology. You should be a business manager with strong business, resources and project planning experience, network-building and trouble-shooting skills and knowledge of hospitality applications and interfaces.

You should have the highest level of integrity and transparency, strong interpersonal and relationship-building skills to work with cross-functional teams, the ability to prepare and deliver reports, effective presentations and to facilitate meetings, and a desire to promote a continuous learning environment that creates an atmosphere for professional development opportunities. Previous pre-opening experience is essential.

Suitable candidates must be eligible to work in Madinah, Saudi Arabia. Fluency in Arabic and English is essential.

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.”