Director of Human Resources

Behind every exceptional guest experience is a team that feels valued, supported, and empowered – and that’s where you come in.

As Director of Human Resources, you’ll be the heart of our people strategy – leading HR operations, shaping workplace culture, and helping our team be their best every day. We’re looking for an inspiring leader who knows how to build strong relationships, champion wellbeing and inclusion, and drive performance through people.

A little taste of your day-to-day:

No two days are the same, but you’ll mostly be:

Leading the full scope of HR functions – from recruitment, onboarding, and talent development to employee relations, compensation, and compliance

Acting as a trusted advisor to the General Manager and senior leadership on all people-related matters

Championing employee engagement, wellbeing, and a positive workplace culture

Ensuring policies and procedures align with legal standards and company values

Managing performance and development plans to support both individual and organizational growth

Promoting diversity, equity, and inclusion across all areas of the hotel

Overseeing payroll, benefits, and HR administration in partnership with relevant teams

What we need from you:

Bachelor’s degree in Human Resources, Business, or related field; HR certification preferred

Minimum of 5 years’ experience in HR leadership, ideally within hospitality or a similarly fast-paced, people-centric industry

Strong knowledge of employment law, labor relations, and HR best practices

Excellent interpersonal, leadership, and problem-solving skills

Passion for people, with a hands-on and collaborative approach

Fluent in English; additional languages are a plus

What you can expect from us:

We offer more than a job – we provide a place to belong, grow, and thrive. You’ll enjoy competitive compensation, great benefits, wellness support, and exclusive hotel discounts worldwide. And with access to industry-leading training and development, you’ll always have room to learn more and do more.

At IHG, we believe in welcoming everyone. We’re committed to creating an inclusive environment where diverse perspectives are celebrated, and every team member feels respected and supported.

Join us and help shape a workplace where people truly love to come to work.

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.