Director, Facilities Management (781)

JOB TITLE:Director, Facilities Management

• JOB PURPOSE
  
  

Lead the strategic planning, operation, and maintenance of all organizational facilities to ensure they are safe, efficient, and fit-for-purpose. The Senior Manager will oversee facilities strategy, vendor management, maintenance programs, workplace services, and sustainability initiatives, ensuring alignment with organizational goals and compliance with regulatory requirements

• KEY ACCOUNTABILITIES
  
  

Generic Accountabilities

Leadership

• Lead and manage the facilities management team to deliver high-quality, efficient, and reliable services across all sites.
• Provide mentorship, coaching, and professional development to staff, fostering a culture of accountability, safety, and service excellence.
  
  

Strategy & Planning

• Develop and execute a long-term facilities strategy that supports the organization’s growth and operational needs.
• Oversee space planning, asset lifecycle management, and capital improvement programs.
• Utilize facilities data and performance metrics to inform decision-making and resource allocation.
  
  

Policies, Systems, and Procedures

• Develop, implement, and maintain facilities policies, systems, and standard operating procedures to ensure operational efficiency and regulatory compliance.
• Regularly review and enhance processes to improve service delivery, sustainability, and cost-effectiveness.
  
  

Job Specific Accountabilities

Facilities Operations Oversight

• Direct the daily operations and maintenance of buildings, utilities, equipment, and infrastructure.
• Oversee preventive and corrective maintenance programs to maximize asset lifespan and minimize downtime.
• Ensure all facilities meet safety, health, and environmental standards.
  
  

Vendor & Contract Management

• Negotiate, manage, and evaluate contracts with vendors and service providers, ensuring adherence to SLAs and cost efficiency.
• Monitor contractor performance and address service deficiencies promptly.
  
  

Budget & Resource Management

• Develop and manage the facilities management budget, ensuring cost control and optimal resource utilization.
• Monitor expenditures and identify cost-saving opportunities without compromising service quality.
  
  

Project Management

• Lead facilities-related projects, including renovations, relocations, and infrastructure upgrades, from planning through to completion.
• Coordinate with internal stakeholders and external contractors to ensure timely and on-budget delivery.
  
  

Sustainability & Energy Management

• Implement and monitor sustainability initiatives, focusing on energy efficiency, waste reduction, and environmentally responsible practices.
• Track and report on sustainability performance metrics.
  
  

Risk Management & Compliance

• Ensure compliance with building codes, safety regulations, and environmental laws.
• Develop and oversee emergency preparedness and business continuity plans related to facilities.
  
  

Stakeholder Coordination & Reporting

• Serve as the primary point of contact for facility-related matters with leadership, employees, and external partners.
• Prepare regular reports on facilities performance, maintenance status, and improvement plans.
  
  

Other Accountabilities

• Perform additional duties as assigned by leadership to meet evolving business needs and support organizational objectives.