Demand Planning Lead - Fresh & Ultra Fresh

About the Company

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About The Team

The Groceries team is on a mission to reinvent how people shop for everyday essentials across the region. Within this team, the Fresh & Ultra Fresh vertical plays a pivotal role in driving selection, availability, and service experience for perishable goods. We are passionate about delivering high-quality produce and perishables with speed, accuracy, and reliability.

About The Role

As a Demand Planning Lead for Fresh & Ultra Fresh, you will play a critical role in enabling our grocery operations through accurate demand forecasting, inventory planning, and data-driven decision making. This role requires a blend of analytical acumen, operational understanding, and collaboration across cross-functional teams including supply chain, commercial, and warehouse operations.

What You'll Do

• Build, manage, and refine demand forecasts for Fresh & Ultra Fresh categories across multiple cities
• Ensure inventory levels align with sales demand to minimize wastage and maximize availability
• Lead the weekly and monthly demand planning cycles with inputs from Commercial and Supply Chain
• Drive improvements in forecast accuracy through analysis and tools development
• Collaborate closely with warehouse and commercial teams to align on promotions, assortment, and replenishment
• Provide insights into performance drivers, highlighting risks and opportunities
• Develop dashboards and reports to drive visibility and alignment on planning KPIs
• Own and evolve planning tools, models, and processes to support business growth
  
  

What You'll Need

• 3–5 years of experience in demand planning, forecasting, or supply chain analytics — ideally in groceries, FMCG, or perishables
• Strong analytical skills and advanced Excel/Google Sheets capability
• Familiarity with demand planning tools and platforms (e.g. SAP IBP, Oracle, etc.) is a plus
• Proven ability to manage multiple stakeholders and align on data-driven decisions
• Detail-oriented mindset with a focus on execution and continuous improvement
• Bachelor's degree in Supply Chain, Business, Engineering, or a related field; Master’s is a plus
• Strong verbal and written communication skills in English (Arabic is a plus)
  
  

What We’ll Provide You

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.