Debt Collector
ClearGrid
Date: 5 hours ago
City: Riyadh
Contract type: Full time
Job Summary:
The Debt Collector is responsible for managing the recovery of overdue accounts, using a proactive and customer-centric approach. This role requires expertise in debt collection, a strong understanding of recovery strategies, and a focus on maintaining positive customer relations while ensuring compliance with relevant regulations and company policies.
Key Responsibilities:
The Debt Collector is responsible for managing the recovery of overdue accounts, using a proactive and customer-centric approach. This role requires expertise in debt collection, a strong understanding of recovery strategies, and a focus on maintaining positive customer relations while ensuring compliance with relevant regulations and company policies.
Key Responsibilities:
- Debt Collection:
- Manage and directly handle debt recovery efforts for overdue accounts.
- Develop and implement tailored debt resolution strategies based on customer circumstances.
- Initiate contact with delinquent customers to negotiate settlements, payment plans, or full debt recovery.
- Customer Relationship Management:
- Maintain professional relationships with customers, ensuring a balance between firm collections and customer empathy.
- Address complex or escalated customer accounts, working toward effective and amicable resolutions.
- Resolve disputes and complaints while upholding a positive image for the company.
- Compliance and Regulation:
- Ensure adherence to all relevant debt collection laws, regulations, and company policies.
- Stay informed on industry trends and legal changes to ensure best practices in the debt resolution process.
- Performance Monitoring and Reporting:
- Track personal performance metrics, including recovery rates and customer engagement.
- Prepare and present reports on recovery activities, outlining key results and areas for improvement.
- Regularly assess and adjust collection strategies to meet company recovery goals.
- Operational Efficiency:
- Continuously seek ways to streamline debt collection processes for improved productivity.
- Utilize collection software and tools to track progress and maintain accurate records.
- Collaboration and Stakeholder Management:
- Work with internal teams to coordinate and support the overall debt recovery process.
- Collaborate with external agencies or partners as needed to facilitate collections.
- Proven experience as a debt collection agent, with a minimum of 2 years in debt resolution.
- Experience in KSA based debt collection agencies.
- In-depth knowledge of debt collection laws, regulations, and best practices.
- Strong communication and negotiation skills, with the ability to manage delicate conversations and resolve disputes.
- Proficiency in debt collection software and tools.
- Excellent organizational skills and the ability to prioritize tasks effectively.
- Ability to handle high-pressure situations and manage customer concerns professionally.
- Certification in debt collection or related field.
- Fluency in Arabic and English
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Commissioning Specialist
GE Vernova,
Riyadh
3 hours ago
Job Description SummaryThe commissioning specialist is responsible to perform services and maintenance activities on customers' and GEV’s site. These activities contribute to test, commission, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Accountable for the quality of own work. Executes within a well-defined operations...
Mid/Senior Associate - Restructuring (Riyadh)
A&O Shearman,
Riyadh
3 hours ago
A&O Shearman are recruting for a Mid/Senior Associate to join the restructuring practice in Riyadh.Department PurposeOur market leading restructuring and capital solutions team has played a leading role in most of the Middle-East's largest and most complex restructuring matters, as well as being at the vanguard of the burgeoning private credit offering in the region. The team has a wealth...
Clinical/Product Application Intern
Beckman Coulter Diagnostics,
Riyadh
20 hours ago
Job Description:We are looking for a highly motivated and enthusiastic student or recent graduate to join our internship program as a Clinical/Product Application Specialist Intern. This role offers hands-on exposure to the healthcare and diagnostics industry, supporting our application specialists in delivering clinical value to customers.Key Responsibilities:Assist in product demonstrations, clinical evaluations, and customer training sessions.Support the preparation of application...
