Datacentre Operations Manager (Datacentre AI Engineering) - Riyadh, KSA

Company

Qualcomm Middle East Information Technology Company LLC

Job Area

Facilities & Security Group, Facilities & Security Group > Facilities

General Summary

About Us

Qualcomm is enabling a world where everyone and everything can be intelligently connected. You interact with products and technologies made possible by Qualcomm every day, including 5G-enabled smartphones that double as pro-level cameras and gaming devices, smarter vehicles and cities, and the technology behind the smart, connected factories that manufactured your latest purchase. Qualcomm 5G and AI innovations are the power behind the connected intelligent edge. You’ll find our technologies behind and inside the innovations that deliver significant value across multiple industries and to billions of people every day.

About The Role

Qualcomm is leveraging its expertise in hardware-accelerated AI to bring powerful, energy-efficient generative AI and computer vision workloads to data centres. The Qualcomm Cloud AI team is developing several key technologies including comprehensive hardware and software stack for deep learning inference acceleration, designed for rack-scale data centre deployments. 

We are seeking highly skilled and experienced Data Centre Operations Managers to oversee the daily operations, maintenance and performance of Qualcomm's Cloud AI data centre deployments.

This role involves the following activities: 

• Ensure optimal performance, uptime and availability of Cloud AI data centre deployments
• Manage Qualcomm Cloud AI Accelerator hardware for AI/ML workloads
• Commission and decommission equipment
• Oversee physical infrastructure: servers, storage, networking, power, cooling
• Deploy and maintain infrastructure-as-code tools
• Monitor and manage incident response, troubleshooting, root cause analysis, preventative measures
• Oversee software updates and maintenance
• Monitor usage trends and plan for infrastructure scaling
• Manage relationships with hardware/software service vendors
• Coordinate with internal teams: IT, engineering, security
• Provide regular reports on uptime, incidents, capacity and performance metrics
• Track KPIs and SLAs
• Ensure redundancy and failover mechanisms
• Document and enforce standard operating procedures 
  
  
  

    

You will demonstrate the following: 

• Understanding of AI/ML workloads
• Strong problem-solving and diagnostic abilities
• Ability to work in high-pressure environments and respond to incidents quickly
• Strong attention to detail with a focus on quality and reliability
• Good communication skills for coordinating with teams
• Willingness to work shifts, on-call rotations and sometimes in physically demanding conditions
• Hands-on experience installing, troubleshooting and maintaining servers, storage devices, networking equipment and AI accelerators. 
• Familiarity with Linux, bare-metal and virtualization platforms
• Familiarity with data centre infrastructure
• Use of Data Centre Infrastructure Management software and environmental monitoring systems
• Commitment to ongoing learning and professional development
  
  
  

  

We'd love to see: 

• Experience with ticketing systems and change management processes
• Knowledge of programming/scripting languages like Python or Bash
• Familiarity with cloud platforms
  
  
  

Minimum Qualifications

• Associate's degree in Computer Science, Mathematics, Electrical Engineering, or related field with 1+ years project lead experience
• Basic knowledge of computer hardware and components.
  
  
  

Physical Requirements

• Frequently transports and installs equipment weighing at least 25 lbs.
  
  
  

Preferred Qualifications

• Bachelor's degree in Computer Science, Mathematics, Electrical Engineering, or related field with 5+ years project lead experience
• Familiarity with compliance standards (e.g., ISO 27001, SOC 2, HIPAA) relevant to data center operations
• Industry-recognized certifications such as CompTIA Linux+, CDCP, CCNA
  
  
  

What's On Offer

Apart from working with great people, we offer the below:

• Salary including housing & transport allowance
• Stock (RSU's) and performance related bonus
• 16 weeks fully paid Maternity Leave
• 6 weeks fully paid Paternity Leave
• Employee stock purchase scheme
• Child Education Allowance
• Relocation and immigration support (if needed)
• Life and Medical Insurance
• Live+ Well Reimbursement for health and recreational membership fees
• References to a particular number of years experience are for indicative purposes only. Applications from candidates with equivalent experience will be considered, provided that the candidate can demonstrate an ability to fulfill the principal duties of the role and possesses the required competencies.
  
  
  

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [email protected] or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.