Data Mining Expert

Job Purpose

The role holder is responsible for extracting insights from stc Business' data to identify value from customers. They will expand analytics capabilities, ensure accurate data marts, and prioritize data analysis requests. The role holder will conduct portfolio analytics, use customer data to identify key segments, and drive targeted campaigns for cross-selling and up-selling. The role holder shall carry out their duties in accordance with the stipulated business policies and procedures.

Job Responsibility

Strategic And Managerial Responsibilities

• Lead the development and implementation of advanced analytics use cases across all products and services.
• Drive the expansion of analytics capabilities to identify incremental value from customer data.
• Ensure the availability and accuracy of data marts to support customer-level analysis and insights.
• Manage the prioritization of data analysis requests across the Business Cluster, ensuring timely and relevant delivery.
• Oversee the development of advanced portfolio analytics, leveraging internal and external data sources.
• Core Responsibilities:
• Extract and analyze valuable insights from a wide range of data sources to support business objectives.
• Conduct detailed customer segmentation and develop strategies for targeted cross-selling and up-selling campaigns.
• Leverage operational and customer data to create comprehensive customer profiles and identify the most valuable customers.
• Qualify customer segments for marketing campaigns, promotions, and other business initiatives.
• Collaborate with internal teams to ensure data accuracy, availability, and consistency across all relevant data marts.
  
  

Job Responsibility (Cont.)

People Management Responsibilities

• Guide and mentor team members in data analysis and advanced analytics techniques.
• Foster collaboration and effective communication across cross-functional teams to deliver on analytics objectives.
• Manage team priorities, ensuring resources are allocated efficiently to meet business needs.
• Provide training and development opportunities to enhance the team's capabilities in data analysis and analytics tools.
• Promote a culture of continuous improvement and innovation in analytics practices within the team.
  
  

Years Of Experience

5 and more years of experiance

Nature Of Experience

prior Experiance in Telecommunications or Technology Industry

Job Band

SME

Skills

• Advanced Analytics and Data Science
• Proficiency in statistical analysis, machine learning, and predictive modeling techniques.
• Experience with tools like Python, R, SQL, or similar for data analysis and model development.
• Data Management
• Strong skills in managing and maintaining data marts, ensuring data accuracy, consistency, and availability.
• Expertise in data governance, data quality, and data integration processes
  

Education

Bachelor Degree in Business Administration or Engineering

Masters Degree in Business Administration or Engineering

Additional Education

Certifications