Customer Enquiry Advisor
DHL Express
Date: 3 days ago
City: Al Khobar
Contract type: Full time
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
YOUR TASKS:
Education
High school education or above.
Experience
Preferable 1 year experience on Customer service
Education
High school education or above.
Experience
Preferable 1 year experience on Customer service
OUR OFFER:
We look forward to receiving your application!
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
YOUR TASKS:
- Answering customer calls and inquiries ensure customers bookings and traces are actioned as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers
- Drive to identify, understand and give high priority to customer needs. Anticipating and providing solutions to internal and external customers in a helpful, friendly and honest manner.
- Working effectively within a team or outside the formal line of authority to accomplish objectives. Demonstrating understanding of how own role fits within DHL
Education
High school education or above.
Experience
Preferable 1 year experience on Customer service
Education
High school education or above.
Experience
Preferable 1 year experience on Customer service
OUR OFFER:
- Strong career support in an international environment.
- Great culture and colleagues.
- Multifarious benefit program.
We look forward to receiving your application!
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