Customer Consultant Operations Manager
GE Aerospace
Date: 3 weeks ago
City: Remote
Contract type: Full time
Remote
Job Description Summary
To work in region as part of a customer’s Operations team providing guidance, mentoring, and sharing best practices to ensure the skill base, operational process & procedures are aligned with the current business demands. Work with the GE support team to ready the shop for shop transition and significant operational growth.
Job Description
Roles and Responsibilities
Relocation Assistance Provided: Yes
To work in region as part of a customer’s Operations team providing guidance, mentoring, and sharing best practices to ensure the skill base, operational process & procedures are aligned with the current business demands. Work with the GE support team to ready the shop for shop transition and significant operational growth.
Job Description
Roles and Responsibilities
- Work as a part of the GE project team, taking on the role of operational workstream Leader.
- Provide Leadership and direction to the customers operations team to ensure compliance with all relevant legislation, company policies & business targets.
- Support Senior Customer Operations Leader in the strategic development and planning of manpower, equipment and other resources to meet business demands.
- Provide ongoing mentoring, leadership & direction to the Senior Operations team,
- Provide recommendations on how to maintain a consistent engine delivery.
- Develop and use data-based metrics to monitor performance and to champion continuous improvement for the customer within the operations process.
- Assist in driving quality improvements throughout the process and at all times ensure that compliance with all regulatory requirements are maintained.
- Provide guidance on the setting, implementing and execution of gate targets.
- Actively support & encourage the use of Lean Six Sigma tools & techniques.
- Maintain GE business metrics providing regular updates to MRO Program Leader, project core team & senior steering committee.
- Bachelor’s degree from an accredited university or college, or equivalent knowledge and experience.
- At least 3 years of experience in an Operations leadership role
- Track record of managing and coaching teams, driving team engagement and individual development
- Strong interpersonal, coaching and leadership skills.
- Strong oral and written communication skills
- Knowledge of the disciplines of manufacturing management such as production and WIP control.
- Strong analytical & problem-solving skills.
- Knowledge of GE products, processes, customer requirements
- Six Sigma training preferred.
Relocation Assistance Provided: Yes
- This is a remote position
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