Commercial Operations Manager, KSA

Major accountabilities:

• Lead and manage commercial operations across KSA between Sandoz, Distributors, and NUPCO warehouses, with a focus on driving operational excellence and ensuring seamless coordination from order creation to final product delivery.

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• Monitor and optimize distributor performance, ensuring continuous product flow to hospitals through effective stock management, documentation control, and supply reliability.

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• Set and implement key performance indicators (KPIs) to track distributor performance, enhance accountability, and support operational efficiency.

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• Manage all aspects of distributor relationships, including business reviews, performance evaluations, and compliance oversight, ensuring alignment with contractual objectives.

• Collaborate closely with internal stakeholders including Tender, KAM, Marketing, Medical, and Market Access teams to ensure commercial operations are aligned with Sandoz KSA’s strategic goals.

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• Provide regular performance analytics and actionable insights to leadership to support informed decision-making and continuous improvement.

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• Support the successful execution of product launches and portfolio strategies, contributing to sustainable and profitable growth in the government sector.

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• Ensure full compliance with Sandoz policies, including the Core Policy and Guidelines, and all relevant local regulations in distributor operations.

Key performance indicators:

• analytical mindset and excellent execution

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• Strong negotiation and influencing capabilities

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• Deep understanding of Saudi market dynamics

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• High compliance and ethical standards

Minimum Requirements:
Work Experience:

• preferred 2–5 years of experience in pharmaceutical or healthcare operations, distribution, or commercial management.
  
  • Exposure to managing distributor relationships, tenders, and contract coordination.
  • Understanding of Saudi healthcare systems, regulatory environment, and market access dynamics.
  • Proven ability to work cross-functionally and manage multiple stakeholders in a fast-paced environment.

• Education :
  

  Bachelor’s Degree in, Pharmacy, or related field.
  

• Languages : English

Skills:

• Account Management.

• Compensations Management (Employees).

• Computer Programming.

• Cosmetics.

• Crm (Customer Relationship Management).

• Customer Care.

• Field Sales.

• Key Account Management.

• Merchandising.

• Multitasking Skills.

• Office Administration.

• Patient Care.

• Procurement.

• Promotion (Marketing).

• Sales.

• Sales Operations.

• Strategic Leadership.

• Support Services.

Languages:

• English.

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills, experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported!