Commercial Operations Lead

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We are a company that helps patients improve their lives every day through medical technology and solutions. If you have commercial expertise and would like to be part of a dynamic environment within a great multinational company, please consider joining our team and helping us to support our bold mission.

You will be responsible for selling the full range of Leading and managing the customer's commercial operations, both internally and externally. Comprehensive monitoring of the client account, including its updates, challenges. Identify, categorise and resolve issues effectively. Maintain ongoing communication with various departments to ensure operational alignment & billing accuracy. Respond to complaints and feedback and take appropriate action. Monitor and update electronic systems as required. based in the Central Region of Saudi Arabia (Riyadh).

Responsibilities may include the following and other duties may be assigned:

• Establishing Communication Tools with Customer.
• Quantity Adjustments/Unblock Items /Prices related matter.
• Scheduling and Monitoring Appointments (planning appointments & follow up)
• Coordinating Warehouse Deliveries.
• Endorsement of Complimentary Items.
• Contract Extension Initiatives.
• Aligning Business Plans with customer vision.
• Purchase order follows up & reporting.
• Follow up on delivery and matching with requirements.
• Follow up with accounts on the orders delivery from customer WH.
• Follow up on submitted (Goods Receipt).
• Follow up on all (Request for Goods Receipt).
• Lead the Market-Place associates on all related matter.
  
  
  

Required Knowledge and Experience:

• Strong problem-solving skills and the ability to handle challenging situations.
• Experience in billing follow-up and ensuring the integrity of financial operations.
• Familiarity with electronic systems and the capability to update and monitor them.
• Analytical skills and good communication with various entities.
• Strong communication skills and the ability to handle pressure.
• Quick learning capability and adaptability to changes.
  
  
  

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here