CKSA - Contract Management Coordinator (1 Year Contract)

The Contract Specialist plays a central role as the primary point of contact for all contract related billing activities for MPS. This includes managing meter read collection, contract setup, invoice generation and dispatch, planning and preparation for the month billing, as well as timely response to customer queries and billing clarifications that may impact receivables.

What We Give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

At Canon we have a clear vision to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.

Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution.

• Ensures accurate and timely billing, minimizing revenue leakage or customer dissatisfaction
• Maintains continuity in customer service, particularly in addressing billing-related concerns
• Supports compliance and audit readiness by managing manual controls with precision
• Reduces operational risk/missed revenue by having a dedicated resource handling high-volume, detail-driven tasks
• Supporting with projects related to process enhancements, automations
• Ensuring process standardization across all NSOs in agreement with key stakeholders
• Ensuring the BOT operation is working to its full capability and correctly creating serial numbers
• Addressing and providing timely support to escalations, internally and externally
• Close collaboration with key internal stakeholders to maximize billing revenue
• Monthly reporting related to contract billing for all NSOs
  
  

What we ask

• Bachelors in Supply Chain or related field
• 2+ years of experience in a similar filed
• Fluency in written and spoken English & Arabic will be an added advantage
• Familiarity with MS Office applications, i.e. Word, Excel, PowerPoint
• Knowledge of contract billing and handling
• Demonstrable ability to work on own initiative, to strict deadlines and the ability to prioritise workload efficiently
  
  

You will need

• Business Acumen
• Customer Focus
• Collaboration
• Change Management
• Result Driven
  
  

Canon is an equal opportunity employer. Canon recruits, employs, trains, compensates and promotes regardless of race, religion, national origin, sex, disability, age, veteran status or other protected status as required by law.