Channel Development Manager- Riyadh/Jeddah

Johnson & Johnson

We are recruiting for Channel Development Manager to be located in Riyadh or Jeddah.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. And our culture is interconnected by the shared values of Our Credo. It's a culture that celebrates diversity and diverse perspectives. It helps employees achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities.

Key Activities Of This Role Include

• Identify and develop regional channel partners to expand market presence.
• Manage Top accounts in Key focus markets, ensuring alignment with business objectives and customer satisfaction.
• Establish strategic relationships within Key partners to enhance product visibility and sales.
• Conduct regular performance reviews with key accounts
• Provide training and coaching to distributor key account managers to enhance their sales capabilities and drive performance.
• Oversee the tender business across the GCC, ensuring compliance with specifications and timely submission of proposals. And collaborate with distributor and internal teams to support the development of competitive bidding strategies.
• Develop and implement best practices for account management and customer engagement.
• Conduct market research to identify trends, competitive landscape, and potential opportunities within the GCC region.
• Provide insights and recommendations to senior management based on market data and customer feedback.
• Monitor sales performance and channel effectiveness, providing regular reports to senior management.
• Develop accurate sales forecasts and track progress against targets.
• Work closely with marketing, sales, and product development teams to ensure alignment on strategies and initiatives.
• Facilitate communication between various stakeholders to optimize channel performance
• Identify unmet needs of the Middle East & Africa market, their stakeholders and support creating incremental value for the company, jointly with internal stakeholders
  
  

Required skills

You will need to be able to evolve in an environment with various degrees of complexity and ambiguity, understanding well the Middle East & Africa health care system and value drivers.

• High performer with leadership skills and potential to develop
• Entrepreneurial attitude, being a self-starter and goal oriented
• Good communication and presentation skills with ability to positively influence mindsets and gain commitment
• Ability to rapidly gain trust building up internal and external relationships
• Maintain accountability for his/her actions and be able to take all aspects into consideration for decision making process in challenging situations
• Demonstrate both strategic and analytical capabilities
• Problem-solving mindset with project management skills
  
  

Main performance measures (Performance Goals)

• G&Os incl. sales targets
• Setting-up training for Nurses, distributor team and doctors
• Creation of centers of excellence
  
  

Qualification & Experience Required

• Education: Bachelor Degree in Medical field
• Experience:
• Minimum of 5 years of experience in medical devices or pharmaceutical sales, or marketing role (e.g. product management or key account), with proven track record.
• Minimum of 2 years experience in Account Management experience in Medical Devices, or Pharma
• Team management experience is a plus
• Experience in a multicultural environment and strong track record of achievements.
• Experience within Surgical vision is plus.
• Previous experience in Middle East & Africa health care environment for several years, understanding dynamics and trends
• Experienced Microsoft Office user
• Language: Arabic, fluent in English
• 70% time of the role is spent in the field
• Location: Saudi Arabia
  
  

Leadership Behaviors Required

• LIVE OUR CREDO: Demonstrate and inspire the behaviors that reinforce Our Credo.
• CONNECT: Develop deep insights into the needs of our patients, customers, markets and communities.
• SHAPE: Drive innovation; anticipate and shape industry and market changes to advance health care globally.
• LEAD: Create an environment where leadership and talent development is top priority.
• DELIVER: Deliver results by inspiring and mobilizing people and teams.
  
  

Technical/Functional Skills Required

• Marketing experience greatly valued (new product launch/introduction)
• Business development and account management experience greatly valued.
• General surgery procedure & anatomy knowledge greatly valued.
• Clinical experience greatly valued.
• Health economics experience or knowledge valued.
• Regional experience a plus.
  
  

Leadership Profile Required

• Customer and Marketplace: ability and desire to anticipate and address the needs of customers (internal or external) and takes action to meet their needs.
• Creativity and strategic thinking: propensity to think outside the box in order to achieve optimal awareness engagement and improve uptake of new ideas and strategies.
• Knowledge - Industry/Business/Clinical: knowledge and understanding of the business, its vision, mission, strategies, products, procedures and services as well as of the trends impacting the medical device industry.
• Results achievement: ability to identify and respond quickly to opportunities and difficulties, or to take action including organizing future intended action.
• Analytical thinking: systematic gathering, organization and synthesizing of relevant information.
• Teamwork/Collaboration: ability and intention to work cooperatively and effectively with others toward shared goals.
  
  

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences

That is why we in KSA are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feel that they belong and can reach their potential. No matter who they are.

Diversity, Equity & Inclusion at Johnson & Johnson means "You Belong"!