Centre Manager
Cloud Spaces - Yas Mall
Date: 3 days ago
City: Riyadh
Contract type: Full time
The Role
Job Purpose • The job holder is running a small business within the security, support and systems of an established company. • You will manage your own area in its entirety, and therefore you can see how you and your team are performing. Responsibilities Sales & Profits • Achieve sales targets. • Keep CRM up to date with correct sales notice details & Agreements uploaded. • Keep floor map up to date. • Ensure all Agreements are executed by the client & your General Manager • Review monthly profit and loss statement and improving profits. (After your first 8 weeks) • Review and compare your performance in the current period against the previous month and previous year. • Know your projections for the month and year. Clients / Customer Service • Aim to exceed the client’s expectations. • Ensure client is assisted with settling in • Train your team how to participate in Client Welcomes • Identify client’s needs and how we can help. • Attend to all client queries or concerns within 24 hours. Operations: • Set up of clients correctly / ensure all items on the Agreement are properly entered. • All rents and rent reviews should be clearly entered and occur automatically. • Ensure your team are charging correctly daily. • Audit recurring charge items twice per year • Accurate & timely client invoice preparation & distribution by the 1st of the month.
Requirements
Related Years Of Experience • Min of: 8+ years of experience. Yoe In Managerial Position • Min of: 4+ Years Field Of Experience • Experience in retail or related industry is preferred. Technical And Interpersonal Skills • Communication Skills • Customer service skills and interpersonal skills • Customer Focus • Has fundamental knowledge of workplace safety standards Qualification • BA in Business Administration or Marketing or equivalent
About the company
Cloud Spaces, Aldar group's pioneering brand is a business and lifestyle co-working space with a lively and welcoming environment that is ideal for those looking for an inspiring place to work. It is Middle East's first coworking space located within a shopping mall, Yas Mall in Abu Dhabi ,our flagship location becoming the first shopping mall in this region to harbour such a concept within its premises. Our recent Expansion in Abu Dhabi Global Market financial centre has also given international clients a platform to conduct business and grow in the region. We offer a variety of contemporary and modern workspaces designed to deliver comfort and spark motivation. A co-working space solutions for anyone who is a creative entrepreneur, freelancer , large business entity or an SME by creating an environment to work, connect and collaborate. It is designed to offer a variety of solutions to suit work needs and unleash creativity, from fully furnished office suites, to spacious and ventilated lounges, sound-proof cubicles, open work desks and fully-equipped meeting rooms. Opportunity to work within a community and meet other professionals, and give a platform for business to grow to greater heights. The coworking zones make it easy for professionals from different companies to meet and form mutually beneficial business relationships. Considering the expansion plans, the company is looking out for professionals from various sectors who are committed and are ready to strive with the companies vision.
Job Purpose • The job holder is running a small business within the security, support and systems of an established company. • You will manage your own area in its entirety, and therefore you can see how you and your team are performing. Responsibilities Sales & Profits • Achieve sales targets. • Keep CRM up to date with correct sales notice details & Agreements uploaded. • Keep floor map up to date. • Ensure all Agreements are executed by the client & your General Manager • Review monthly profit and loss statement and improving profits. (After your first 8 weeks) • Review and compare your performance in the current period against the previous month and previous year. • Know your projections for the month and year. Clients / Customer Service • Aim to exceed the client’s expectations. • Ensure client is assisted with settling in • Train your team how to participate in Client Welcomes • Identify client’s needs and how we can help. • Attend to all client queries or concerns within 24 hours. Operations: • Set up of clients correctly / ensure all items on the Agreement are properly entered. • All rents and rent reviews should be clearly entered and occur automatically. • Ensure your team are charging correctly daily. • Audit recurring charge items twice per year • Accurate & timely client invoice preparation & distribution by the 1st of the month.
Requirements
Related Years Of Experience • Min of: 8+ years of experience. Yoe In Managerial Position • Min of: 4+ Years Field Of Experience • Experience in retail or related industry is preferred. Technical And Interpersonal Skills • Communication Skills • Customer service skills and interpersonal skills • Customer Focus • Has fundamental knowledge of workplace safety standards Qualification • BA in Business Administration or Marketing or equivalent
About the company
Cloud Spaces, Aldar group's pioneering brand is a business and lifestyle co-working space with a lively and welcoming environment that is ideal for those looking for an inspiring place to work. It is Middle East's first coworking space located within a shopping mall, Yas Mall in Abu Dhabi ,our flagship location becoming the first shopping mall in this region to harbour such a concept within its premises. Our recent Expansion in Abu Dhabi Global Market financial centre has also given international clients a platform to conduct business and grow in the region. We offer a variety of contemporary and modern workspaces designed to deliver comfort and spark motivation. A co-working space solutions for anyone who is a creative entrepreneur, freelancer , large business entity or an SME by creating an environment to work, connect and collaborate. It is designed to offer a variety of solutions to suit work needs and unleash creativity, from fully furnished office suites, to spacious and ventilated lounges, sound-proof cubicles, open work desks and fully-equipped meeting rooms. Opportunity to work within a community and meet other professionals, and give a platform for business to grow to greater heights. The coworking zones make it easy for professionals from different companies to meet and form mutually beneficial business relationships. Considering the expansion plans, the company is looking out for professionals from various sectors who are committed and are ready to strive with the companies vision.
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