BO IP Engineer

Join our Team

About this opportunity:

We are currently seeking a talented and dedicated individual to join our Ericsson team as a BO IP Engineer. This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. The candidate is expected to have at least minimum of 7 years’ solid background and experience on IP networking and at least 5-year experience as 2nd line support .

What you will do:

• 5 years 2nd line support / TAC is a must
• Cisco and Ericsson certification for IP network is preferable.
• Strong knowledge of IP, static and dynamic routing protocols
• Experience in HP switches or routers (e.g. 5930-32QSFP+ Switch, HP 6125XLG Blade Switch, Brocade 16Gb/16c SAN)
• Experience of handling Ericsson Router 6000 is a must
• Ericsson Core, access and charging system IP connectivity troubleshooting skills and knowledge is preferable
• Cloud and virtualization knowledge and experience will be added advantage
• Telecom Experience is a plus
• Script understanding and writing is a plus
• Working in 24/5 shifts
• Working on-call in weekends when required

The skills you bring:

• Node Acceptance
• Configuration management
• Problem Management
• Working in 24/5 shifts
• Working on-call in weekends when required
• 2nd line troubleshooting for transmission related outages and degraded issues on the below Equipment’s/ Systems using STC Trouble Tickets System (RTTS):
• SSR
• Cisco Routers
• HP switches or routers (e.g. 5930-32QSFP+ Switch, HP 6125XLG Blade Switch, Brocade 16Gb/16c SAN)
• Daily work includes using following Ericsson ENM
• Support and guide NFM/FO-TX/SE on troubleshooting for Trouble Tickets
• Support other team for their E-to-E troubleshooting (BO-Access, Cisco MPLS)
• Follow up with design team for any design issues.
• Attend committees for investigation and analysis purposes.
• MDT/TCN approval and verifications for transmission activities.
• Audit network when required.
• Opening/Follow up CSR’s with 3rd line support when required.
• Configure and install various network devices and services (e.g., routers, switches)
• Perform network maintenance and system upgrades including service packs, patches, hot fixes and configuration change

Would you like to take a tour to “Life at Ericsson MEA”, visit short video https://youtu.be/3_O_MTt0PAY?si=HnqI4J3gpj2papL

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Saudi Arabia (SA) || Riyadh

Req ID: 775823