Automated Operations Engineer(1)

Join our Team

Why join Ericsson?

We are a world leader in the rapidly changing environment of communications technology - by providing hardware, software, and services to enable the full value of connectivity. You’ll play a part in using your skills and creativity to push the boundaries of what’s possible. To build never-seen-before solutions to some of the world’s toughest problems. Join a team of like-minded innovators driven to go beyond the status quo to build what’s next.

At Ericsson, you can be an explorer, a change maker and a force for good.

Our purpose: To create connections that make the unimaginable possible.

Our vision: A world where limitless connectivity improves lives, redefines business and pioneers a sustainable future.

Our values: Our culture is built on over a century of courageous decisions, in a place where co-creation and collaboration are embedded in the walls and where our core values of professionalism, respect, perseverance and integrity shine through in everything

we do.

About This Opportunity

As a Diploma Graduate Automated Operations Engineer, you will be able to combine deep network knowledge with analytical, customer-service, and organizational leadership to make sure our networks are running as smoothly as possible.

This opportunity suits you if you are a fresh diploma graduate, with a passion for technology (not necessarily technical studies required) and excellent English communication skills – English. You will receive a 12 month offer, and you will work in a rotational shift mode.

You’ll get the opportunity to

• Learn to effectively monitor 24/7 a live mobile network correctly reacting to any potential issues that might affect the service or interrupt essential service (like emergency call), working in shifts in the Network Operations Center area
• Learn to coordinate, support, manage, and execute 1st Level proactive and reactive maintenance activities, to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels
• Open customer trouble tickets and receive orders request in various types of applications
• Initiate functional issues of incidents, trend analysis of end-user performance and faults to early identify customer incidents or problems
• Actively participate in the development of new solutions to implement customer requirements
  
  

Key Skills

• Diploma in engineering (IT, Telecom or any technical field)
• Understanding of telecommunication networks and network elements or passion about technology and 5G
• English proficiency
• Analytical technical thinking
• Ability to react quickly, communicate openly
• Perseverance, curiosity, ambition and problem-solving skills
• Availability to develop others and collaborate
• Availability to work in shifts (day and night)
  
  

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Saudi Arabia (SA) || Riyadh

Req ID: 758133

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