Associate Director - People Operations

Associate Director - People Operations Job Description

The role holder is responsible for managing all the transactions required to support the employee's life cycle with the organization and HR Operations team extends services like responding to queries, processing transactions and providing various documentation required for the employees.

Responsibilities

• Manage HR Operations team and provide support in all related activities.
• Manage and oversee complaints from department for any HR Operations issues and address and solve them accordingly.
• Lead and act as a point of contact with Legal department in any related cases and complaints.
• Review and recommend improvements to existing policy and procedures.
• Address employees' queries (e.g. on compensation and labor regulations)
• Maintain in-depth knowledge of legal requirements related to HR, reducing legal risks and ensuring regulatory compliance.
• Ensure compliance with relevant laws and company policies.
• Enhance the organization by planning, implementing, and evaluating team relations according to Human Resources practices.
• Build strong relationships with external and internal, clints, fostering trust and promoting collaboration.
• Support departments in the development and delivery of strategic HR plans to fit with the overall business direction.
• Maintain and develop effective internal procedures, handle employee and HR Team related issues, support recruiting and retention efforts, and keep performance at high levels.
• Manage and maintain payroll information by designing systems; directing the collection, calculation, and entering of data.
• Lead and manage the Health insurance process including issuing, adding, deleting, and editing
• Monitor staff achievements, perform periodic performance appraisals, and provide guidance, coaching or training to direct reports in performing their delegated duties
• Optimize the use of personal and team time/effort in carrying out assigned duties, to ensure work meets agreed standards for timeliness and quality
• Ensure continuous monitoring of trends in the market and provide advice to HR leadership on potential initiatives
• Perform any other duties assigned to by the line manager related to the nature of the work
• Enforce, incorporate, and comply with all necessary controls and related information security policies, procedures, practices, training, reporting, personal due diligence, and vigilance, within departmental/unit activities and operations

Qualifications

Preferred Qualifications

• A tertiary-level qualification in from a recognized institution.

Years & Nature of Experience

• Would have 8 to 10 years of equivalent experience in HR Operations Field
• As an individual contributor, would be the subject matter expert for a capability area or key process in their organization and would typically be the person to lead design work in their area
• Has lead technical or process areas in their area; excels at leading teams and worked effectively with other areas and stakeholders outside their function
• If a manager of others, has impacted team culture through their work
• Has clearly demonstrated ability to link technical contribution back to business impact for their team or area

Technical Competencies

• Benefits Management
• Business Acumen
• Compensation Management
• Human Resource Analytics and Insights

Behavioral Competencies

• Communication
• Interpersonal skills
• Decision Making
• Resource Management

About Us

D360 Bank is a shariah-compliant digital bank that aims to provide the best financial experience in the Kingdom. Our Vision: To reinvent finance through innovation & technology making it convenient, accessible & fair to all.

About the Team

Join the People & Organization team at D360 Bank and embark on a journey to redefine the future of HR excellence! As a valued member of our team, you'll have the opportunity to be part of a dynamic and innovative culture that is dedicated to creating a positive and inclusive work environment. With us, you'll not only be driving innovation in HR, but you'll also be shaping the future of banking itself. Your passion and contributions will have a direct impact on the success of our employees and the bank as a whole. At D360 Bank, we believe in empowering our team members to reach their full potential, and we're committed to providing a supportive and inclusive environment that fosters growth and creativity Job ID 300000058699781