Account Manager KSA
Lubrizol
Date: 2 weeks ago
City: Jeddah
Contract type: Full time
Accountability of the Role:
Deliver Increase in Volume and Margin for the ME region through sustainable value creation with Key Accounts while maintaining excellent customer relationships
Responsibilities / Accountabilities:
Commercial delivery:
Relationship management:
Requirements (education, experience, competencies and specific job requirements):
Competencies for the Role:
Deliver Increase in Volume and Margin for the ME region through sustainable value creation with Key Accounts while maintaining excellent customer relationships
Responsibilities / Accountabilities:
Commercial delivery:
- Develop Key Account plans to build customer/consumer preference for Lubrizol through right value prepositions and drive volumes for achievement and growth in the region.
- Conduct customer annual volume/Margin planning & phasing and monitor the sales objectives on monthly / quarterly and annual basis.
- Ensure Increase in Share of Business (Value Share) across segments as per Strategic Plan
- Maintain a close watch on customers' credit status and ensure collection of outstanding as per the credit policy/applicable credit limit.
- Close working with PMG team for pitching in with the right product for right application.
- Tender business management with Key National Oil companies/customers in the region who work on a tender business model. Knowledge of right incoterms for the process.
Relationship management:
- Maintain top quartile relationships with all the key accounts for ensuring overall pipeline & revenue growth.
- Make regular sales calls to designated accounts and record the same in CRM tools in terms of Call recording, opportunity tracking, Competitor activity, updating the account plans etc.
- Build strategic alliances with target customers for providing sustainability to growth agenda in the region.
- Coordinating with cross-functional teams for supply planning, product delivery and account receivables.
- Demand planning and forecasting
Requirements (education, experience, competencies and specific job requirements):
- Engineering Graduate (Experience in Chemical/Petroleum industry or Graduate in Chemical Sciences preferred.
- 8 to 10 years’ experience in related field of Sales and Customer Management with added knowledge of Lubricant/additives and application
- Process and system oriented with proven Plan execution skills.
- Commercial Acumen, Analytical & Data handling Skills
- Negotiation & Execution skills
- Creative thinking
- Adapts to changes in environment & able to meet goals effectively in dynamic markets.
- Arabic language proficiency is a must
Competencies for the Role:
- Driving Success
- Building Relationship
- Strategic Thinking
- Financial Acumen
- Communicating Information
Job Segment: Account Manager, Business Manager, Demand Planner, Relationship Manager, Supply Chain, Sales, Management, Operations, Customer Service
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