Spa Therapist

The Spa Therapist is responsible for delivering exceptional spa treatments and wellness experiences that reflect the highest standards of luxury hospitality. This role provides a wide range of professional therapies, including massage and body treatments, while ensuring guest comfort, safety, and satisfaction. The Spa Therapist is expected to create a personalized and memorable wellness journey by combining technical expertise with outstanding service and genuine care.

Location: Ritz-Carlton, Jeddah - KSA

Key Responsibilities

• Deliver a variety of professional spa treatments, including massages, body therapies, facials, and wellness services, in accordance with established protocols and luxury service standards.

• Conduct guest consultations to assess individual needs, preferences, and contraindications before each treatment.

• Recommend appropriate treatments, wellness programs, and retail products based on guest requirements.

• Prepare treatment rooms before each appointment, ensuring cleanliness, hygiene, and proper setup of equipment, linens, and amenities.

• Maintain the highest standards of sanitation and infection control throughout all treatment areas.

• Ensure guest comfort, privacy, and confidentiality at all times.

• Monitor guest well-being during treatments and adjust techniques as necessary to ensure a safe and relaxing experience.

• Maintain accurate guest treatment records and update client profiles after each service.

• Promote spa services, wellness programs, and retail products to enhance the guest experience and achieve departmental goals.

• Report equipment malfunctions, maintenance requirements, or safety concerns promptly.

• Comply with all hotel policies, health and safety regulations, and spa operating procedures.

• Participate in ongoing training, product knowledge sessions, and wellness development programs.

• Support spa events, promotional activities, and wellness initiatives as required.

• Collaborate effectively with spa reception, attendants, and other hotel departments to ensure seamless guest experiences.

Qualifications & Requirements

• Diploma or certification in Massage Therapy, Spa Therapy, Beauty Therapy, or a related field from a recognized institution.

• Valid professional Spa Therapist certification and any licenses required by local regulations.

• Minimum of 2 years of experience as a Spa Therapist in a luxury hotel, resort, wellness center, or high-end spa.

• Proficiency in a variety of massage techniques and body treatments; facial treatment experience is an advantage.

• Excellent knowledge of anatomy, wellness practices, hygiene, and guest care.

• Outstanding communication and interpersonal skills.

• Professional appearance with a warm, calm, and service-oriented demeanor.

• Ability to work flexible shifts, including weekends and public holidays.

• Good command of English; Arabic language skills are an advantage.