Sales Coordinator- InterContinental Jeddah

• Perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars,
• Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements. Regularly follow-up with clients and maintain accurate and updated information.
• Perform administrative duties such as typing proposals, letters, contracts, etc. Collect data, update data-bases,
• Participate in all community relations activities
• Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients.
• Promote team work and quality service through daily communication and coordination with other departments.
• May coordinate outside vendor service needs (floral displays, audio/visual, etc.) where appropriate. Regularly follow-up to ensure set-up requirements meet client needs.
• answering phones and routing to appropriate sales staff, handling of mail, faxes, etc.)
• and complete departmental monthly reports
• Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling

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