Key Account Manager

We are looking for a Key Account Manager in the Western Region of KSA to achieve IPSEN’s business goals by implementing benefit-based programs with designated Key Account customers; to be responsible for the achievement of KAM & BU targets on assigned accounts; to establish IPSEN as the preferred partner of choice with assigned Key Accounts; and to support the creation of a customer-centric approach to the relationship between IPSEN and our Key Accounts.

Main Responsibilities:

• Identifying and managing interactions with assigned group of customers to identify business opportunities.
• Build and maintain effective long-term external relationships and a high level of satisfaction with key senior-level decision makers and influencers at a select group of major customer accounts.
• Work with a defined set of customers, typically within a geographic or industry focus, to meet revenue targets by increasing revenue spend per customer, and by identifying, developing and closing new sales opportunities.
• Create demand for the organization's products and services by raising the profile with customers.
• Conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies.
  

Behavioral Competencies Expected:

• Influences - Using compelling arguments to gain support and commitment of others. Anticipating and balancing the needs of multiple stakeholders
• Customer (& Patient) focus - Building strong customer/patient relationships and delivering customer-centric solutions
• Business Insights - Applying knowledge of business and the marketplace to advance the organization's goals
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Instils Trust - gaining the confidence of others through honesty, integrity, and authenticity
  

Knowledge & Experience:

• Cross-functional collaboration
• Experience in a Pharmaceutical company
• Experience in Specialty Care

Education:

• Pharmacy Degree or equivalent is a must

We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace “The Real Us”. The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application.