IT Technician

Tuwaiq Casting & Forging Company


Date: 2 weeks ago
City: Dammam
Contract type: Full time
Description

Tuwaiq Casting & Forging is seeking a motivated IT Technician to join the IT Service Delivery Division. This role is responsible for providing first-level technical support to employees and users, ensuring smooth and uninterrupted IT services across the organization.

Key Responsibilities

  • Provide first-level IT support for employees and end-users across the organization.
  • Install, configure, and troubleshoot computers, printers, and IT equipment.
  • Support network connectivity, internet, and Wi-Fi related issues.
  • Assist with software installation, updates, and antivirus management.
  • Maintain IT inventory and asset records.
  • Monitor and respond to IT service desk tickets in a timely manner.
  • Perform routine system and data backup checks.
  • Ensure compliance with company IT policies and procedures.

Requirements

Qualifications & Requirements

Education & Experience

  • Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Candidates with 1–2 years of relevant experience are preferred.

Technical Competencies

  • Basic knowledge of computer hardware and troubleshooting.
  • Foundational understanding of networking concepts including LAN/WAN, TCP/IP, and Wi-Fi.
  • Familiarity with Microsoft Office 365.

Behavioral Competencies

  • Good communication skills with the ability to support users effectively.
  • Strong teamwork orientation and willingness to collaborate across departments.

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