General Manager-Business Logistics Products Job

Overview

Job Description

Job Title

General Manager – Business Logistics Products

Job Code

611157

Grade

M

Group

Business Products

Division

Business Products

Department

Business Logistics Products

Unit

ROLE PURPOSE

The aim is to state the overall significance of the job from the organization’s perspective.

The General Manager – Business Logistics Products is responsible for defining, developing, commercializing, and scaling innovative logistics products and solutions that drive revenue growth, market differentiation, and customer satisfaction. The role leads end-to-end product strategy, startup incubation, go-to-market execution, business development, and customer experience initiatives while ensuring alignment with organizational growth objectives and evolving market demands.

Key Accountabilities & Activities

This section describes the principal outputs required from the job.

Key Accountabilities

Key Activities

• Logistics Product Strategy & Portfolio Management
• Define and execute the strategic roadmap for logistics products and services.
• Identify market opportunities and customer needs to develop innovative logistics solutions.
• Ensure product portfolio aligns with organizational growth objectives and market demand.
• Product Development & Commercialization
• Lead the design, development, testing, and launch of new logistics products.
• Establish product value propositions and commercialization strategies.
• Monitor product performance and implement enhancements to maximize market success.
• Go-to-Market (GTM) Leadership
• Develop and execute GTM strategies to drive customer acquisition and adoption.
• Coordinate with sales, marketing, and operations teams for successful product launches.
• Measure and optimize product penetration, revenue growth, and profitability.
• Startup & New Venture Development
• Lead logistics startup initiatives from ideation through implementation.
• Develop scalable operating models and business cases for new ventures.
• Establish agile execution frameworks to accelerate time-to-market.
• Business Development & Strategic Partnerships
• Identify and pursue strategic partnerships, alliances, and commercial opportunities.
• Negotiate and manage key partnerships with logistics providers, technology partners, and enterprise customers.
• Support expansion into new markets and customer segments.
• Customer Experience & Innovation
• Drive customer-centric product design and service innovation.
• Establish customer feedback mechanisms and service improvement programs.
• Leverage analytics and market insights to improve customer satisfaction and retention.
• Pricing & Revenue Management
• Develop pricing models and revenue strategies for logistics products.
• Conduct profitability analysis and optimize product economics.
• Monitor market competitiveness and adjust pricing approaches accordingly.
• Leadership & Organizational Development
• Build and lead high-performing multidisciplinary teams.
• Foster a culture of innovation, accountability, and continuous improvement.
• Coach and develop talent while ensuring succession readiness.
• Governance, Compliance & Market Intelligence
• Ensure compliance with applicable logistics, transportation, and regulatory requirements.
• Monitor industry trends, competitor activities, and emerging technologies.
• Provide strategic recommendations to senior leadership based on market insights.
  
  

JOB SPECIFICATIONS

Academic And Professional Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Engineering, or related discipline.
• MBA or Master's degree in Logistics, Supply Chain, Business Administration, or related field preferred.
  
  

Years And Nature Of Experience

• Minimum 8–12 years of progressive experience in logistics, supply chain, transportation, or related industries.
• At least 5–6 years in logistics product management, commercialization, or business leadership roles.
• Proven experience in:
• Logistics product development and innovation
• Startup or venture launch environments
• Go-to-market strategy and commercialization
• Pricing strategy and revenue management
• Business development and strategic partnerships
• Customer experience transformation
• Experience within leading logistics, e-commerce, courier, transportation, supply chain, or digital logistics organizations is highly preferred.
• Experience leading cross-functional teams and managing P&L responsibilities.