Fulfillment Lead.E - Commerce - Fulfillment Operations - East 1
Panda Retail Company – Savola Group
Date: 2 weeks ago
City: Dammam
Contract type: Full time
Job Description
Job Purpose
To lead last-mile fleet execution by coordinating vehicle availability, driver readiness, and daily operational activities, ensuring reliable, safe, and on-time fulfillment in alignment with Panda Retail Company’s e-commerce service standards.
key Accountability
Skills Description
Job Purpose
To lead last-mile fleet execution by coordinating vehicle availability, driver readiness, and daily operational activities, ensuring reliable, safe, and on-time fulfillment in alignment with Panda Retail Company’s e-commerce service standards.
key Accountability
- Lead daily fleet execution activities including vehicle readiness and driver allocation to ensure uninterrupted last-mile operations.
- Coordinate vehicle deployment and trip schedules with dispatch and fulfillment teams to support on-time order delivery.
- Monitor fleet availability, utilization, and downtime to identify constraints and initiate timely corrective actions.
- Coordinate breakdown response and maintenance follow-up with workshops and service providers to minimize service disruption.
- Track driver attendance, compliance, and readiness to ensure adequate coverage during peak and off-peak periods.
- Verify accuracy of fleet operational data including trips, incidents, and utilization logs to ensure reliable reporting.
- Communicate operational updates, constraints, and resolutions to the Last Mile Assistant Manager to support alignment and escalation.
- Support implementation of safety procedures, driving standards, and operational guidelines to reduce incidents and risks.
Skills Description
- Operational Execution & Problem Solving – Manages daily fleet activities efficiently and resolves disruptions (breakdowns, coverage gaps) quickly under time pressure.
- Coordination & Communication – Aligns effectively with dispatch, fulfillment, drivers, and workshops, and reports clearly to the Last Mile Assistant Manager.
- Attention to Detail & Data Accuracy – Ensures reliable fleet records (trips, incidents, utilization) for accurate reporting and decision-making.
- Safety & Compliance Awareness – Applies driving standards, safety procedures, and operational guidelines to reduce incidents and risks.
- Team Leadership & Driver Supervision – Leads and organizes drivers, ensuring readiness and adequate coverage during peak and off-peak periods
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