Foundations & Endowments Administration Operations Analyst

Truist Financial


Date: 2 weeks ago
City: Raleigh, NC
Contract type: Full time
Truist Financial

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Regular or Temporary:

Regular


Language Fluency: English (Required)



Work Shift:

1st shift (United States of America)


Please review the following job description:


The Wealth Foundations & Endowments Administration & Operations Analyst is a client service teammate providing consistent, high quality fund accounting and cash processing support for the Foundations and Endowment Specialty Practice group (FESP), Corporate Trust Escrow Services group (CTES), and Institutional Advisory Services (IAS) group. They partner with the FESP, CTES, and IAS teams to ensure daily cash processing and/or fund accounting needs of the client relationship are met. Responsible for the day to day cash activities which includes daily review of cash balances, overdrafts, stop payments, outstanding checks receipt and disbursements of wires, and lockbox activity. Processes various types of contributions, distributions, Combined Investment Fund (CIF) trade requests, and system coding requests for cash ticklers. Acts as a liaison between Client Managers, Account Managers, Investment Managers, and clients to deliver and enhance the perfect client experience


Essential Duties and Responsibilities


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.


1. Effectively coordinates all duties on assigned line of business accounts including cash processing, fund accounting, CIF trade processing, lockbox processing, and system coding requests while maintaining a heightened focus on client retention. Adhere to internal controls and procedures, including client authentication, to ensure efficiency, quality, and mitigate risks. Continually explore all opportunities to gain efficiencies through standardization and automation.
2. Learn and understand how the Fund Accounting Systems, Trust Accounting System and ancillary systems work. Process all required transactions on the fund accounting system and other appropriate fund accounting systems.
3. Demonstrates ability to handle complex accounts and deal with situations that require sound judgement. Provides assistance to team members with researching and resolving account issues. Works with Client Managers, Account Manager, and Investment Managers to resolve pertinent account issues.
4. Coordinate and provide quality control reviews for teammates, with an enhanced attention to detail to prevent errors, according to procedures.
5. Participate in internal and external audit inquiries as required.
6. Coordinate cash needs for CIF accounts with internal and vendor partners by submitting trade requests timely.
7. Produce and validate fund accounting statements prior to release. Frequency can be monthly, quarterly and/or annually.
8. Respond to voicemail and email communications from clients and teammates timely and with a high attention to detail and accuracy
9. Completes all assigned training courses on time.
10. Communicate pertinent account issues in a timely manner to F & E Operations & Client Service Manager. Assists with various internal projects and requests from F & E Operations & Client Service Manager.



QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor degree in business or related field or equivalent work experience.
2. Minimum of three years of philanthropic work or similar experience.
3. Strong problem solving skills and keen attention to detail.
4. Ability to work under pressure and meet critical deadlines.
5. Ability to process detailed work and work independently.
6. Proficient knowledge of Microsoft Office software products and various fund accounting systems.



Preferred Qualifications:
1. Working knowledge of internal software applications.
2. Minimum of five years of experience working with trust and/or not-for-profits.
3. Strong communication, interpersonal and organization skills.



Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.



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