Salvage Processor

Pronto Insurance

Date: 1 week ago
City: Brownsville, TX
Contract type: Full time
Pronto Insurance

Pronto Insurance is one of the fastest growing general agencies in South Texas. Our first agency was founded in 1997 and the managing general agency operations commenced in 2005. Pronto has emerged in the insurance market through its captive agencies, independent agents, and franchise locations. Today Pronto has over 200 captive locations in Texas and recent expansion into the California and Florida market. Our vision is to become the industry leader by making Pronto Insurance products a reality for all.


Oversee the Salvage Process from initial pick up to sale of Total Loss vehicles; This involves the need for outstanding organization, detailed work and multitasking. You will report to the Total Loss / Salvage department supervisor and work directly with Salvage Dept lead, total loss, claims staff, customers, lienholders and Pronto’s salvage vendors.


Job Details:

  • Employment Status: Full Time

  • Job Location: Brownsville, TX

  • Starting Pay: Based on experience

  • Hours of Operation: Monday – Friday 8am - 5pm

Job Duties & Responsibilities:

  • Assign pick up of non-driveable vehicles to salvage facility

  • Review incoming required paperwork to ensure it is correct

  • Communicate with the adjusters on total loss paperwork and towing

  • Work with Salvage vendors to sell vehicles at highest return percent

  • Assist with the follow up of required paperwork

  • Assist in negotiating storage fees.

  • Other duties as assigned

Education & Experience

  • High School or GED Required.

  • Excellent communication skills both oral and written

  • Knowledge of customer service principles and practices

  • Customer service experience

  • Good keyboard skills

  • Planning and Organizational Skills

  • Bilingual English & Spanish preferred

Pronto Insurance offers our Full Time Employees the following benefits:

  • Medical, Dental and Vision Plans

  • Disability & Life Insurance

  • 401(k) Retirement Plan & ESPP

  • Tuition Reimbursement

  • Wellness Program

  • Paid Vacations & Paid Holidays

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