Install & Service Technician

Bates Security

Date: 1 week ago
City: Lexington, KY
Salary: $20 / hour
Contract type: Full time
Bates Security
As one of the nation’s top residential and commercial security companies, we are growing fast and looking for motivated, trainable technicians to join the Bates Security team. Bates Security is the largest locally owned, family-operated security company in Kentucky, and ranked #34 on the top 100 security dealers nationwide! We protect our residential and commercial customers with Security, Access Control, Video and Fire Systems

Qualities We Love:

  • Dependable

  • Self-motivated

  • A team player

  • Enjoys taking on challenges

  • Is seeking a high growth opportunity

  • Knows how to have fun

  • Starts each day with a smile

If this sounds like you…. read on!

As a Bates Security technician, you are a key part of our customers’ security and life safety systems and the protection of their families and businesses. Your number one responsibility is to provide the customer with a 5-star experience from the moment you arrive at the site to the moment you leave. This will solidify and strengthen our customer relationships and drives loyalty


  • Base pay starting at $20/hr

  • $1,500 Sign on Bonus (Limited Time Only)

  • 8 Paid Holidays Per Year

  • 10 days PTO from your date of hire – incremental increases with length of service

  • Benefits package (Medical, Dental, Vision, Disability and more!)

  • Competitive Company Matching 401K – Earn more with every dollar you contribute

  • Volunteer Time Off – Opportunities to take 21 paid hours per year to work within the community at an approved charity

  • Company Paid Life Insurance

  • Growth Opportunities! We hire from within!

  • Take Home Company Vehicle

  • Company provided laptop and iPhone

  • Uniform and Boots Allowance

Job Skills

  • Alarm installation, troubleshooting, and customer training (preferred but not required)

  • Programming and testing (experience preferred but not required)

  • Basic mechanical and electrical aptitude are a plus

  • Great customer service

  • Inventory management is a plus

  • Entrepreneurial mindset

  • Good communications skills

  • Strong work ethic and a positive attitude

  • Possess strong troubleshooting skills

  • Able to read blueprints (not required), specifications, and contract documents

  • Basic computer skills

  • Bonus – Strong sense of ownership for your work – you take pride in what you do (and so do we!)

Physical Requirements

  • Climb ladders up to 40 ft

  • Must be able to carry and operate tools up to 40 lbs.

  • Willing to crawl in enclosed spaces (attics, crawlspaces)

  • Ability to work in both internal and external environment and be subject to temperature changes.

Other Requirements

  • High School Graduate or GED equivalent

  • 1-3 years' experience installing and/or servicing large commercial security and fire systems. (preferred)

  • Experienced in Microsoft Office applications (Word and Excel).

  • FAR License or NICET II level certification (preferred)

Additional Information

Must be willing to work on-call rotation and occasional overtime. A history of excellent employment attendance, valid driver's license, and a clean driving record are required. Background checks and random drug screenings are required for employment. Candidate must have their own basic hand tools. Specialized tools, uniforms, and boot allowances are company provided

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