Bilingual Sales Representative


Date: 6 days ago
City: Aurora, IL
Contract type: Full time


P&C-S Broadway-Aurora-IL


Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive.

Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

As a Kemper Sales Agent in one of our local offices, you will provide outstanding service and show our customers the value of Kemper. You will prepare insurance quotes, advise customers on coverages, and convert quotes to insurance policies.

Position Benefits:

  • Competitive base pay in addition to commission offered.

  • Advanced training and license support.

  • Full benefits, including great in office amenities.

Position Responsibilities:

  • Interact and build lasting relationships with clients to have an impact on their life and our community while attending to their insurance needs.

  • Engages customer via inbound and outbound telephone calls to assess insurance needs and rating variables.

  • Completes sale of policy by collecting down payment and uploading policy.

  • Performs cross selling on other services offered by the company (property insurance, commercial insurance, etc.)

  • Maintains records on customers including information about the consumer, source of lead, response to quote/offer application and policy according to procedures established by management.

  • Completes all required training in a timely manner including detailed knowledge of Kemper products and coverages.

  • Must obtain and/or maintain Property and Casualty license to sell and service insurance, within a specified time of employment as needed based on position.

  • Must pass licensing exam within the specified number of attempts established by the department.

  • Interacts with prospective customers in a professional manner to provide them with an insurance quote and if purchased, converts the lead to an actual policy.

  • Assists customer with other services as appropriate.

Position Qualifications:

  • 1 year of prior experience in sales preferred, but not required.

  • 1 year of customer service experience preferred, but not required.

  • Insurance sales experience preferred, but not required

  • A valid insurance license for assigned State(s) is preferred. If not already licensed, must obtain license within specified period of time to remain employed.

  • Must be proficient in Spanish and English.

  • Above average communication skills to represent the company in a professional manner and communicate effectively with potential customers.

  • Previous experience with Excel, Word and web-based systems preferred.

  • Experience with and the ability to use a PC to perform daily duties required.

  • Must be detail oriented and accurate and have the ability to work independently following strict procedural guidelines.

  • This position is an in-office position.

Work schedule may fluctuate based on business needs.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

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