Learning Business Advisor


Date: 3 days ago
City: South Bend, IN
Contract type: Full time

Your Journey at Crowe Starts Here:

At Crowe, you have the opportunity to deliver innovative solutions to today’s complex business issues. Crowe’s accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a “Best Place to Work.” We are 75 years strong and still growing. Come grow with us!

Job Description:


The Learning Business Advisor will work closely with business leaders, team members and other firm personnel to drive creation and execution of the learning strategy and curriculum for the entire practice in the firm. This individual will inclusively lead a strategic planning process to define the vision, strategic plan and operating structure to drive success for the practice in all aspects of the learning strategy. The successful individual in this role will work to establish the programs, curriculum and processes to bring our practice through our transformation as a business and ensure our people are ready and able to be successful in the future.

The primary responsibility of this role includes the following:

Strategic Advisor and Business Partner

  • Gain a deep understanding of the business unit strategy to define and implement a comprehensive learning strategy that aligns with diverse and inclusive culture

  • Utilize best practices in adult learning and development to support business goals, KPIs, and other key metrics

  • Serves as a program manager to coordinate all stakeholders from business side and learning team to efficiently develop and implement desired learning programs

  • Leverages data to make informed decisions related to relentless prioritization, gap identification and future state planning

Learning Strategy

  • Identify critical knowledge, skills, and attitudes required to support client training objectives.

  • Build and maintain strong client relationship at all levels of an organization to achieve a trusted advisor status, service as the primary interface between the client and the development team, and take action that demonstrates a client-centric orientation

  • Creatively apply extensive knowledge of adult learning theories, user-centric design, and business and organizational acumen to develop inclusive, innovative and engaging performance improvement programs

Client Work

  • Partners closely with key business leaders for program design, development and implementation of solutions

  • Ensure client satisfaction throughout the lifecycle of the assigned projects

  • Provide consulting, and/or project management of learning programs

  • Regularly conducts stakeholder analysis across diverse teams and facilitates this process for others

  • Work closely with content, graphics, and development teams to develop products, achieve cost and quality targets and ensure on-time delivery

  • Oversees and manages large in-person training events, including various stakeholders

Project Management

  • Effectively utilizes best practice project management strategies and solutions to lead the solution design, development, and delivery with cross-functional and firmwide teams

  • Uses excellent communication strategies to build relationships across the firm to bring project responsibilities to fruition to benefit individuals, teams and the firm

Key Competencies:

  • Exceptional analytical and problem-solving skills to assess needs and recommend solutions

  • Ability to successfully manage and meet multiple, simultaneous project deadlines in a fast-paced environment

  • Demonstrated experience applying principles of diversity, equity, and inclusion across learning strategies and activities

  • Develops and maintains partnerships with functions and groups within Crowe

  • Ability to prioritize multiple tasks while demonstrating the initiative to complete projects with minimum supervision

  • Excellent written and oral communication skills and solid working knowledge of Office 365

  • Ability to work independently and as part of a project team

  • Ability to create products with extremely high attention to detail and accuracy

  • Ability to develop and edit content according to specific clients’ needs

General Qualifications:

  • Leadership experience in the Learning or Organizational Development field OR /business experience in a professional services or corporate business environment

  • Demonstrated performance in learning strategy, design and implementation; successfully led and delivered large scale learning solutions within organizations and educational solutions that have contributed to culture shift

  • Must be an inclusive and collaborative professional, well versed in working with diverse colleagues.

  • Outstanding written and verbal communication skills; experience developing strategic communication plans and utilizing multiple communication channels required

  • Demonstrated success in project leadership and program implementation

  • Proven success at building credibility quickly at all levels of the organization including the executive level

  • Strong consulting, facilitation, presentation, critical thinking, problem solving and written and oral communication skills

  • Bachelor’s Degree Required, Master’s in Organization Development, Business, or CPA a plus

Position-Specific Qualifications:

  • Responsible for leading the change necessary to create a new curriculum and strategy for the audit and assurance practice. Taking all existing learning solutions and strategically identifying a new curriculum approach; driving the overall content strategy for what content is offered when, to whom, etc.

  • Creates and communicates a standard learning approach across the entire practice which allows for appropriate flexibility and creates the rigor needed to achieve regulatory requirements

  • Provides thought leadership on regulatory changes and the impact it has on how we’ll need to adjust our learning strategies and approaches

  • Strong consulting, facilitation, presentation, critical thinking, problem solving and written and oral communication skills



Our Benefits:

At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

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