Customer Service Rep

Domino's Franchise


Date: 1 week ago
City: West Palm Beach, FL
Contract type: Full time
Domino's Franchise
Company Description


COME JOIN OUR FAMILY! 561-318-5023


MANAGER: Kendrick






Job Description


Job Duties




Take the customers order in a positive manner, answering any questions they might have. Use suggestive selling techniques with every call. Answer the phone on the first ring and avoid putting customers on hold. Complete the order in a timely manner making sure the order is neat and accurate. Must keep the phone and customer area clean at all times. Repeat every order back to the customer and make them aware of the approximate time of delivery. Say thank you to every customer, and tell the time of the order. Handle all carry-out customers with the same customer service. Assist in making pizzas whenever possible, keep the makeline and soda coolers stocked and supplies available to help complete production. Take payments from the carry-out customers if requested to do so by the manager in charge. Maintain the image standards set forth by the company. Assist the safe delivery specialist in any way possible in the cleanliness and maintenance of the store. May be asked to assist in folding boxes, and box topping boxes.




EQUIPMENT, TOOLS, AND MATERIALS UTILIZED: FOOD PREPARATION EQUIPMENT, CLEANING
EQUIPMENT AND SUPPLIES, BOXES AND PHONES.
WORK ENVIRONMENT: INDOORS - HEAT FROM COOKING




PHYSICAL REQUIREMENTS




Lifting: Occasional
Weight: Most under 5 lbs. Occasionally up to 35 lbs.
HEIGHT: FLOOR TO COUNTER




Carrying: Occasional
Weight: Most under 5 lbs. Occasionally up to 35 lbs.




Sitting: Occasional
Seat: if on break




Standing: Constant
Surface: Tile




Walking: Frequent
Surface: Tile
DISTANCE: WITHIN STORE



Reaching: Occasional
Level: Floor to 6 or 7 feet




Twisting: Occasional May twist at waist or turn entire body




Bending: Occasional May bend at waist or turn entire body




Squatting: Occasional May squat or bend to reach floor




Climbing: None




Pushing / pulling: Occasional Mop bucket and dough trays on dollies




Foot controls: None




Driving: None




Modifications possible: May be requested to assist in lifting or carrying any heavy items.






Additional Information


All your information will be kept confidential according to EEO guidelines.

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