Lead CS Business Continuity Consultant
Job Title: Lead CS Business Continuity Consultant
Date: January 2023
As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.
A role within Corporate Security means working with a team dedicated to protecting the Target team, guests, property, and brand. You will use our comprehensive understanding and management of evolving security risks to protect our Target community throughout the world. You may support Target's Crisis and Threat Management, Preparedness and Continuity, Forensics, Intelligence, Physical Security and Safety, Executive Services, or Operations teams.
As part of the Crisis, Continuity & Intelligence (CCI) team, you will lead the development and execution of the Business Continuity and Resiliency program. Critical priorities include the ongoing assessment and modernization of capabilities and processes to meet the challenges of an ever-evolving risk landscape. You will also use your skills and experience to cultivate strong internal and external partnerships and provide crisis leadership as part of the Headquarters Incident Leader (HQIL) on-call rotation.
The primary focus of this position in Corporate Security is to continually develop and execute Target’s Business Continuity program. By providing strategic development and execution of an enterprise-wide business continuity and risk management strategy, you will use your skills and experience to ensure Target is a resilient organization. You will accomplish this by proactively building internal relationships across the organization to help identify the most meaningful opportunities to mitigate Target’s most-pressing continuity risks. Success will be determined by your ability to maintain a strong understanding of Target’s operations and capabilities, identify continuity risks (team member, facility, application or vendor) and build effective plans to mitigate those risks, and develop ongoing internal partnerships with key constituents.
Serve as continuity consultant for a portfolio of business units across the enterprise and lead end-to-end continuity efforts (plan, exercise, etc.)
Plan, coordinate and facilitate exercises and simulations to identify gaps in continuity and resiliency
Identify critical needs for the Business Continuity program and develop strategies for improvement
Participates as an on-call leader to provide guidance and direction to the Corporate Command Center (C3) team, and function as a Headquarters Incident Leader (HQIL) during activations of Target’s cross-functional crisis response group (Green Team)
Support disaster recovery and preparedness efforts to mitigate, prepare, respond to and recover from significant events and incidents that impact Target Corporation
Develop and maintain an understanding of daily watch operations; provide support when required including establishing and maintaining watch floor procedures/protocols, incident assessment, validation, and escalation
Champion programmatic change development that continually improves Target’s overall risk profile and business resiliency capabilities
Design, document and implement simple, actionable business continuity plans surrounding Target’s most critical business operations
Expand integration of business continuity with other Target risk management programs
Identify and use data to plan and manage the delivery of business continuity support and services
Build partnerships internally that enable for the reduction of our vendor risk profile
Establish new internal and external partnerships that help influence the development and maturity of the program
Consistently demonstrate behaviors aligned to Target’s values of Care, Grow and Win Together
Job duties may change at any time due to business needs
Bachelor’s degree and/or the equivalent combination of education and experience
5+years of relevant work experience
Strong interpersonal skills with the ability to resolve conflict, build consensus, establish rapport and collaborate effectively across departments
A flexible mindset willing to adopt consistent changes in process and strategic approach
Passion to explore, test and implement new concepts and operating norms
Independent, action-oriented and engagement focused on identifying ways to improve business resiliency
Apply a curious and proactive approach to learn unique business operations across the enterprise
Research mindset and independent thought in sourcing creative ideas to mature the program
Critical thinking and problem solving skills with the ability to identify risks, improve opportunities, distill complex issues and influence outcomes
Effective verbal and written communication skills with the ability to create transparency, trust and confidence across all levels
Ability to adapt, prioritize and successfully manage multiple tasks or projects in response to ambiguous, changing or competing priorities
Ability to work self-directed and autonomously, maintaining appropriate prioritization and ensuring adherence to deadlines
Willingness and ability to work flexible hours that may include nights, weekends and holidays, when required
A proactive, consultative ability to seek and understand risks across unique business disciplines
Basic understanding of Crisis Management, Business Continuity, Preparedness and Resiliency concepts
Excellent planning, organizational and client-centric skills
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.