Billing Service Rep II

St. Vincent Healthcare

Date: 2 weeks ago
City: Billings, MT
Salary: $16 - $25 / hour
Contract type: Full time
St. Vincent Healthcare
There is a possibility for this position to be remote.


You bring your body, mind, heart and spirit to your work as a Billing Service Representative.

You know how to move fast. You know how to stay organized. You know how to have fun.

You’re equally comfortable with communicating, following through, and technology.

You’re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.


St. Vincent Healthcare is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our 286-bed level II trauma center has provided care in Montana and the surrounding area since 1898, and our 30-clinic network ensures community needs are met. We offer comprehensive, specialty care, including a “hospital within a hospital” specifically for children, and are proud to extend SCL Health’s missions by treating the poor, the vulnerable, our community and each other.

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we’ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.


Together we’ll align mission and careers, values and workplace. We’ll encourage joy and take pride in our integrity.

We’ll laugh at each other’s jokes (even the bad ones). We’ll hello and high five. We’ll celebrate milestones and acknowledge the value of spirituality in healing.

We’re proud of what we know, which includes how much there is to learn.

Your day.

As a Billing Service Representative, you need to know how to:

  • Post charges to patient accounts, prepare, verify, and send electronic and paper claims to third party payers, research incomplete, incorrect, or outstanding claims and submit claims with knowledge of all insurance plans and contractual arrangements affecting payments

  • Investigate and resolve claims submission problems with third party payers and reviews new and existing third party claims processing information

  • Post payments and adjustments to patient accounts, verify and balance cash and receipts and prepare regular deposits and process refunds to payers or patients

  • Identify accounts with unpaid third party balances over set number of days and perform regular calls to payers according to protocols

  • Handle all incoming correspondence from third party payers

  • Document all communication with third party payers in practice management system.

Your experience.

We hire people, not resumes. But we also expect excellence, which is why we require:

  • High School Diploma or equivalent and a minimum of three (3) years of business office experience in a healthcare setting including billing and claims processing, insurance and CPT and ICD-9 coding or Certificate of Applied Science from a one-year Medical Coding and Insurance Billing Program, required

  • Experience in understanding and usage of computers, including preferably knowledge of IDX or other billing/collections software, as well as the ability to learn applications relevant to the position, required

Your next move.

Now that you know more about being a Billing Service Representative on our team we hope you’ll join us. At St. Vincent Healthcare, you’ll reaffirm every day how much you love this work, and why you were called to it in the first place.

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