Systems-Technology Analyst (REMOTE)

Methodist Le Bonheur Healthcare


Date: 2 weeks ago
City: Memphis, TN
Contract type: Full time
Methodist Le Bonheur Healthcare

Summary




From a staff position, and under moderate supervision, functions as a member of various multi-disciplinary teams with complex assignments in Clinical and Business Information Technologies. Under moderate supervision, designs, develops, enhances, and tests complete systems of Information Technology systems using various tools in support of business and clinical operations. Takes initiative and participates in the decision making process. Assists when necessary to resolve emergencies. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.






Education/Experience/Licensure







Knowledge/Skills/Abilities





  • Demonstrated ability to consistently exercise sound judgment and initiative in a wide range of circumstances.

  • Demonstrated ability of good analytical skills and clinical and business knowledge in assigned area.

  • Ability to read, comprehend and prepare moderately complex written materials, such as software documentation.

  • Ability to travel any area of the organization, both local and remote as needed. Must provide own transportation.

  • Ability to communicate verbally and in writing information management concepts and methods to non-technical users.

  • Knowledge of and experience with Microsoft Office.






Key Job Responsibilities





  • Under moderate supervision, examines, evaluates and identifies current and future Customer requirements.

  • Assists with designing, developing, testing and the documenting of complex application software.

  • Assists in pro-active reviews, recommends and implements data security, integrity, backup and recovery procedures for entire system.

  • Assists in the coordination of new services requests, such as, network, hardware and software for assigned area.

  • Responds on a 7/24 on-call basis to application and Customer problems; ensures that any problem within his/her ability to correct is addressed in a timely and professional manner.

  • Stays current on all emerging information technology relevant to assigned systems.

  • Performs other job functions as assigned or requested.






Physical Requirements





  • Subject to call back at all times. Ability to travel to any area of the organization, both local and remote as needed. Must provide own transportation.

  • Subject to standard office working conditions with intermittent exposure to noisy computer equipment.

  • Required to sit for extended periods.

  • Ability to understand moderately complex verbal and written communications, and respond verbally or in writing as appropriate. Typical mediums of communication include face-to-face dialog, telephone, memos, and electronic mail.

  • Ability to interpret equipment status indicators to determine appropriate operating condition. Indicators may include visual and/or auditory techniques or cues.

  • Ability to read and understand technical manuals and other documentation to determine correct action, safety precautions, and other conditions of proper hardware and software operation.

  • Ability to work varying hours due to the accessibility of individuals or equipment involved in different projects, the need to minimize system downtime or user interruption, or to recover from hardware or software failures.

  • Will occasionally experience stressful working conditions due to tight project schedules and hardware or software problems.

  • Ability to occasionally lift and/or move equipment up to 25 pounds without assistance. Must occasionally lift and/or move equipment up to 40 pounds with assistance.

  • Ability to occasionally crouch, kneel, bend and/or crawl to access, inspect, connect, position or perform other operations on equipment. Some locations, such as user or equipment locations, may present very close quarters.

  • Ability to occasionally use small hand tools and be able to manipulate small equipment components such as screws, nuts, or other fastening devices as usually found on computer equipment.

  • Subject to regular periods of repetitive hand motion in the operation of computer terminals and other equipment.

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