Restaurant Shift Leader

MOD Pizza


Date: 1 week ago
City: College Park, MD
Salary: $15 - $15 / hour
Contract type: Full time
MOD Pizza
At MOD, everyone is free to be themselves and have an equal opportunity to pursue their hopes and dreams. We embrace individuality, support human growth, and recognize the value in second chances. Since opening our first restaurant in 2008 MOD exists to serve people... in order to contribute to a world that works for and includes everyone. Together, we are building the worlds most loved (and loving) restaurant by providing opportunity and community to those committed to serving others. Welcome to MOD!




Summary



MOD Restaurant Shift leaders are the heart and soul of the restaurant. As a restaurant shift lead you directly influence the success of MOD by keeping restaurant operations moving smoothly during your scheduled shifts. You will lead and director your MOD Squad while delegating tasks so that customers have the MOD experience.



As a MOD Restaurant Shift Leader your objective is to live, teach, and demonstrate MODs purpose in all interactions



Shift Leads in this location earned
$17.94 per hour last quarter including tips.

Restaurant Location - The Village at Waugh Chapel, 1350 Main Chapel Way, Gambrills, Maryland, 21054




Key Responsibilities



  • Lead MOD Squad members and delegate tasks

  • Exhibit a commitment to customer service

  • Problem solve to improve shift execution

  • Share your knowledge with others to encourage and champion teamwork and operational success

  • Act as the food safety leader and ensure food quality, accuracy, and cleanliness in both back of house (BOH) and front of house (FOH)

  • Maintain restaurant appearance standards for customers

  • Maintain a uniquely MOD customer experience in the restaurant with your demeanor, volume of music, engagement, speed, and service.

  • Coordinate all cash handling policies and procedures






Characteristics



  • Grit - You have grit if you are proactive and solution orientated, a problem solver, a doer

  • Growth - A wholehearted belief that you can develop yourself through practice, repetition, and real work.

  • Generosity - you look for the best in others and assume positive intent, leading with kindness and support.

  • Gratitude - Gratitude is an attitude, it's the decision you make about how you see the world around you.






Benefits



  • Education benefit (tuition free programs including a college degree, certificates, high school completion and English language learning course)

  • Medical Insurance

  • Health Savings Account

  • Dental Insurance

  • Vision Insurance

  • 401(k) Retirement Plan

  • Paid Vacation

  • Paid Sick Time

  • Several 100% paid benefits








Perks



  • Free pizza or salad on every shift

  • 50% off discount

  • Awesome MOD swag: t-shirts, bandanas, stickers, etc.

  • 33% off Cell Phone bill with T-Mobile Amplified

  • Exclusive discount program on things like concerts, hotel stays, theme parks and more

  • Fun and engaged regular customers








Compensation



  • $17.94 per hour = $15.00 per hour starting wage + $2.94 per hour in tips






Basic Qualifications



  • 1 year of leadership experience in retail, restaurant, or similar setting

  • 2 years of customer service experience

  • Experience with and desire to solve problems

  • Must be 18+ years old








Preferred Qualifications



  • Experience in a retail or restaurant environment






We make pizza so we can serve people



Want to help us spread MODness? Apply today!



This Job Description is not intended to be all-inclusive. We all may be assigned other related duties as assigned to meet the ongoing needs of the organization



MOD Pizza is an Equal Opportunity Employer. The full statement is available on the career site




PERKS



  • Free meal each shift (50% off when dining with guests - off shift)

  • Access to employee support & development

  • Awesome MOD swag: t-shirts, bandanas, stickers, etc.








COMMUNITY




Giving back is part of the MOD culture.



Throughout the year, you and other MOD Squad members have opportunities to give back to the community - what we call "Spreading MODness." This includes participating in fundraisers, packing meals for families struggling with hunger, and sponsoring other activities in your area




Bridge Fund



We offer access to emergency support programs to help MOD Squad Members in need. Anyone can apply to access the Bridge Fund, which offers assistance when an unexpected hardship occurs. It's MODs helping MODs




Nearest Major Market: Baltimore


Job Segment: Food Service, Hospitality, Operations

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