Clinical Manager, Behavioral Health Services
VOLUNTEERS OF AMERICA CHESAPEAKE AND CAROLINAS, INC.
The Clinical Manager/Supervisors reports to the Clinical Director, Behavioral Health Services for DC Hope Center and will operate across behavioral health and addiction programs at the VOACC Core Service Agency. The eligible applicant will have the capacity to operate in a few different roles depending on the program needs of the agency at the time. These roles include program management, staff supervision, counseling/psychotherapy and intake/assessment.
- Collaborate with the Clinical Director of Behavioral Health to provide individual and group therapy/counseling services to a caseload of mentally ill and dual disorder adults, supervise as assigned a team of BH CSWs, and take a lead role in the diagnosis and assessment of enrolled consumers.
- Provide intake services including assessment, diagnosis, treatment planning and linkage to agency services for new consumers referred to the agency through the DC Department of Behavioral Health. Reports to the Clinical Director Behavioral Health.
- Provide services to our Out-Patient Substance Use Disorder (SUD) program including individual and group counseling, intake, development and implementation of individual treatment and recovery plans (ISP/ITP/IRP); care coordination, and providing and coordinating clinical care services in accordance with VOACC operation as an ASAM Level 1 Outpatient Treatment Provider.
- Participate as part of the SUD clinical team above, will participate in providing AR services to District residents who come to the Hope Center for assessment, referral and intake to SUD services throughout the District.
- Ensure that the client/consumer is at the appropriate level of care
- Responsibility for linking client/consumer as they transition through the levels of care, ensuring that the treatment plan is formulated.
- Provide oversight of linkages to off-site services to meet additional needs related to a co-occurring medical and/or psychiatric condition, as documented in the treatment plan.
- Monitor the compliance with, and effectiveness of, services over the treatment period and make a determination of the frequency of ongoing assessments.
- Provide Crisis intervention services
- Conduct education to include training on HIV to assigned clients
- Assist with providing access to testing and referrals for HIV and infectious diseases and coordination of services with medical care or specialty services related to an infectious disease
- Attend comprehensive treatment team and assessment meetings on each client/consumer as part of the interdisciplinary team
- Scheduling client/consumer for ongoing assessments to ensure continuity of care
- Facilitating implementation of treatment plan and administrative facilitation of the client/consumers service needs, including but not limited to scheduling of appointments, assisting in completing applications, facilitating transportation, tracking appointments, and collecting information about the client/consumers progress.
- Assist the client/consumer in the development of interpersonal and community coping/life skills necessary to remain sober and maintain recovery.
- Assist the client/consumer in the development of relapse and symptom management strategies and recovery plans.
- Adhere to Volunteers of America Chesapeakes documentation requirements and meets assigned weekly/monthly productivity requirements
- Document all billable activities BH/SUD/Recovery /VOACC Standards (as required)
- Complete billing/Progress notes within 48 hours of a face-to-face encounter (as required)
- Establish and maintain a community resources and referral index.
- Perform duties as outlined in Programs Operation Manual.
EFFECT ON END RESULT:
- Monitors the compliance with, and effectiveness of, services over the treatment period and make a determination of the frequency of ongoing assessments.
- Ensures that all case notes meets quality standards.
- Ensures that all VOACC policies and procedures are met and remain in compliance.
The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
- The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
- The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.
- Operating office equipment requiring continuous or repetitive hand/arm movements.
- The ability to remain in a sitting position for extended periods of time
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- DC-licensed clinical social worker (LICSW) or a DC-licensed professional counselor (LPC).
- Dual certifications LICSW/CAC preferred
- Minimum of two (2) to four (4) years clinical and administrative supervisory required.
- Develop strong collaborative-working relationships with the client/consumer using appropriate patient-centered communication skills, communicate regularly with the appropriate municipal, county, City, and State agencies, as well as, other non-profit agencies, including the faith based community.
- Ability to provide effective training, prepare written reports, and document and maintain client data using an electronic client record system.
- Provide clinical/therapeutic individual and group counseling services and apply case management skills to maintain client records using appropriate clinical recording keeping/management skills.
- Experience in Motivational Interviewing, Person-Centered Approach, and Cognitive Behavioral Therapy (CBT)is preferred.
- Experience with Foothold/Awards and/or electronic medical records required.
- Excellent administrative and clinical review ability regarding clinical case notes, and clinical supervision of direct staff.
- Experience in computer skills Microsoft Office Suites.
- Ability to use independent judgment and address conflict and find resolutions.
- Excellent interpersonal, written, and oral communication skills.
- Bilingual in any language a plus.