Operations Manager


Date: Nov 25, 2022
City: Cincinnati, OH
Contract type: Full time

Reporting to the Business Unit Manager, the Operations Manager is responsible for providing overall team development and process leadership to the business unit. The Operations Manager oversees day-to-day operations on high-volume accounts for the business unit and is responsible for developing, implementing, and monitoring internal controls, metrics, reporting, policy, and procedure, emphasizing consistency, efficiency, minimized risk exposure, and the growth potential of the business unit.


  • Leads the design, development, and implementation of streamlined processes, best practices, and internal controls for the business unit and works to implement automation of processes within the department internally and externally.

  • Leads assigned personnel as it relates to all projects, related work, customer service, and HR needs

  • Creates operational and functional objectives and work plans.

  • Develops and monitors metrics, reporting, and the performance of the business unit.

  • Ensures that all daily processes are completed in a timely, accurate, and in a controlled manner.

  • Ensures that all invoicing, A/P, A/R, and customer service metrics are maintained in a current status and properly reviewed and approved on a regular basis.

  • Any other duties as assigned.


  • Ability to manage/lead through change, work efficiently, and manage deadlines in a changing environment.

  • Demonstrated skills in strategic accounts payable leadership and delivery of best practices.

  • Proven team-building experience.

  • Ability to communicate effectively, both orally and in writing, with a wide variety of customers, company personnel, and others.

  • Strong analytical and problem-solving skills.

  • Proficient in Excel.


  • Bachelor's degree and/or 5+ years of progressive experience in an operational management role.

  • 3+ years of management/supervisory experience.


  • Office environment.

  • Prolonged sitting and repetitive motions performed answering phone and working on computer.


  • Legally eligible to work in the United States.

  • Must be able to produce satisfactory pre-employment drug test and background check results

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpkeā€™s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.

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