Director, Security Operations for Festivals

Live Nation


Date: Nov 25, 2022
City: Houston, TX
Contract type: Full time
Live Nation

Job Summary:


WHO ARE WE?


Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors .



WHO ARE YOU?


Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!



THE ROLE


Live Nation Entertainment’s Global Security team is looking for an action-oriented Director of Security Operations for Festivals. This position, reporting to the Vice President, Security Operations on behalf of the Chief Security Officer, helps oversee and coordinate security efforts across the company with specific focus on Festival operations in North America and Latin America and risk management worldwide.



WHAT THIS ROLE WILL DO



  • Achieve a working knowledge of Live Nation business lines, assets, policies, operations, people and objectives, specifically as it relates to festivals globally.


  • Represent the Chief Security Officer in collaboration with C3 Presents, Insomniac and other Festival promoters in North America and Latin America.


  • Lead operational risk management activities related to the physical security and safety of Live Nation festivals, employees, fans, and artists to enhance the value of the company and the brand.


  • Understand and enhance the regulatory and operational practices of festivals and provide advice and assistance to the Festival leadership and Security Directors within the North America and Latin America Festival Divisions.


  • Identify Festival specific security goals, objectives, and metrics consistent with our corporate strategic plan.


  • Participate in brainstorming, ideas generation and budget/operations planning with the Chief Security Officer and others to set priorities and goals for each year, solve identified problems and prioritize/plan activities.


  • Prepare operational and situational reports as needed to assist in security deployment, planning, and risk mitigation at Festivals in North America and Latin America.


  • Assist in vetting outside resources, reviewing security contracts, overseeing investigations and assisting Festival security operational planning, incident management, and emergency response capacities.


  • Help to identify appropriate security technologies and solutions that will positively impact Festival operations, fan experience, and business objectives.


  • Facilitate and maintain relationships with regional, Federal, and international law enforcement and related government agencies.


  • Execute key performance, quality assurance, and compliance measurements and provide relevant documentation, support and trend analysis as needed.


  • Other duties as assigned by the Chief Security Officer.




WHAT THIS PERSON WILL BRING



  • Minimum Bachelor’s degree required, Graduate degree a plus.


  • 15+ years of professional experience in live event security, crowd management or other relevant field preferred


  • Must be an intelligent, articulate, proactive and persuasive leader who can serve as an effective member of a dispersed team.


  • Must be able to discuss, evaluate, and negotiate security-related concepts with a broad audience of technical and non-technical staff.


  • Should have experience with change management and operating in a highly decentralized organizational structure.


  • Must be highly flexible, creative, comfortable with ambiguity, and committed to win-win solutions to complex issues.




BENEFITS & PERKS


Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:



  • HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)


  • YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets


  • WEALTH: 401(k) program with company match, Stock Program


  • FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support


  • CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings


  • OTHERS: Volunteer time off, crowdfunding network




Live Nation’s policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.



EQUAL EMPLOYMENT OPPORTUNITY


We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.



Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.



We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.



We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.



HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job



Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms



New York Hiring Range*: $140,000 - $175,000


**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York or perform the position from New York City. Similar positions located outside of New York will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NY Law, a potential new employee’s salary history will not be used in compensation decisions.



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