Contract Manager, Producer Services

Ash Brokerage, an Integrity Marketing Company

Date: 1 week ago
City: Fort Wayne, IN
Contract type: Full time
Ash Brokerage, an Integrity Marketing Company

For more than 50 years, Ash Brokerage has been dedicated to impacting lives. We were founded on the power of relationships, and that still drives our culture today. Our team of 400 is the same service-centered culture as we were in 1971.

Ash Brokerage works with financial professionals to help find, understand and process insurance and retirement solutions to protect clients in every stage of life. As part of the Integrity Marketing family, we help people protect their health and wealth for the good days ahead and make the most of what life brings.

On the Producer Services Contracting Team, we provide a critical piece of the insurance process. We take our responsibility to heart, knowing what we do allows our agents to do business and ultimately protects the lives and legacies of others.


Contract Managers ensure agents are correctly appointed under Ash Brokerage with the appropriate payment structure. Accuracy, timeliness, and courtesy with a sense of urgency and customer focus. You will coordinate and prioritize the timely gathering and processing of required licensing documentation necessary for agents to be appointed at the carriers and contracted under Ash Brokerage. To be successful, you will:

  • Maintain ongoing knowledge of carrier appointment and contracting requirements.

  • Gain working knowledge of the software platforms Ash uses (we’ll train you on them).

  • Build relationships with internal and external partners.

  • You will be an integral part of an agent’s dedicated team, consisting also of Internal and External Sales, and Case Management.

  • Be well versed in all of Ash’s partner accounts and determine how an agent should be contracted by product line.

  • Work with carrier’s contacts for exceptions (i.e. agent declines, dating issues, etc.).

  • You will be responsible for getting an agent set up with a carrier in order to write and be paid for insurance business.

  • Consult with advisors on best practices related to contracting and commission payouts (i.e. Agency commissions, licensing status, LLCs, and Corporations)

Talents and Abilities

  • Incredible attention to detail

  • Effective communicator through all channels - phone, email, instant message, etc.

  • Strong PC skills (MS Office, Outlook, etc.) are required, and prior experience using CRM software is a plus.

  • Positive personality with good customer service

  • Quick learner / coachable

  • Ability to multi-task

Education and Experience:

  • Bachelor’s degree with a major in business administration or related field, plus two to three years of related experience and/or training, or

  • An equivalent combination of education and experience

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