Housing Development Manager

Community Action Organization

Date: Sep 23, 2022
City: Buffalo, NY
Contract type: Full time
Community Action Organization

Provides support to the Vice President of Adult Services in the planning and coordination of various Housing Development programs. Supervises the Housing Development staff. Ensures proper program tracking, compliance, and reporting, including program expense tracking and monitoring. Coordinates departmental marketing, communications, and outreach activities to build stronger client relationships and community partnerships. Assists V.P. of Adult Services with strategic housing initiatives on an as needed basis.

  • Supports planning and coordination of various Housing Development programing
  • Supervise client data collection process, program reports, budgets, work plans and narratives, for Housing Development activities and programs
  • Supervise the accuracy of client intake information and updating client intake information regularly in web-based reporting system.
  • Assist V.P. of Adult Services with completing requests for proposals (RFPs) issued by government agencies.
  • Provides intake and application processing support
  • Provides help to build positive relationships with clients, residents, and community partners
  • Practices confidently in accordance with Federal confidentiality rules and regulations
  • Develops efficient program administration processes, policies, and tools
  • Ensures that programs align with best practices of trauma-informed care, housing first approach, just transition theory, etc.
  • Ensures program compliance with CAO of WNY and funder policies
  • Maintains program tracking mechanisms and reporting tools
  • Prepares program-related grant reporting requirements (monthly, quarterly, annually)
  • Preparation of expenses requests for various programs and departmental needs
  • Assists in tracking program/grant budgets and expenditures as needed
  • Supports program growth through outreach activities, public events, and presentations
  • Assists with program-related funding proposals as needed
  • Assists V.P. of Adult Services with strategic housing initiatives on an as needed basis.
  • Must have driver’s license and transportation

Assigns tasks, motivates, resolves problems and provides daily direction and focus for Housing Dept. staff, volunteers and participants. Also manages program implementation.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill and/or ability required.
  • Advanced oral and written communication skills
  • Excellent client relations skills; experience working with diverse communities
  • Strong time-management and organizational skills; ability to establish priories
  • Ability to gather and analyze statistical data and generate reports
  • Knowledge of nonprofit budgeting, expense requests, funding compliance
  • Experience with Microsoft Office Suite / Google Drive Suite or other equivalent for word processing and spreadsheet management
  • Erie County resident preferred.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


Candidate will have an Associate’s Degree or HS diploma with 3-5 years of experience as a Program Coordinator or relevant position or combined education and experience. Excellent problem solving skills, ability to handle conflict and dependable, supervisory experience preferred.

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