Healthcare Analyst

EXL Service

Date: Sep 23, 2022
City: New York, NY
Contract type: Full time
EXL Service
Company Overview and Culture

EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world\'s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on creating value from data for driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 40,000 strong, with more than 50 offices spanning six continents. For information, visit .

For the past 20 years, EXL has worked as a strategic partner and won awards in its approach to helping its clients solve business challenges such as digital transformation, improving customer experience, streamlining business operations, taking products to market faster, improving corporate finance, building models to become compliant more quickly with new regulations, turning volumes of data into business opportunities, creating new channels for growth and better adapting to change. The business operates within four business units: Insurance, Health, Analytics, and Emerging businesses.

EXL Health is seeking a Healthcare Analyst.

  • Evolving the existing analytic services (both standard and non-standard), in order to meet quality and service objectives, while ensuring that all client deliverables are completed on-time and meet expectations.
  • Continually ensuring that both internal and external reporting is within the prescribed levels of quality; more specifically, results are accurate, thoroughly tested, utilized by core technology, and delivered through the means defined by EXL Health.
  • Serving as a steward for client-facing analytic and reporting needs, including: project and/or program objectives and specifications, process manager (both implementation and on-going), main contact for issue resolution and on-going communications.
  • Develop, evolve, deploy, and manage analytic and reporting services and processes, ensuring, at all times, that deliverables meet the requirements of Customers and EXL Health\'s business goals and objectives
  • Coordinate and prioritize analytic projects including client communication, planning, and identifying operational process flow; ability to plan, manage and execute projects within targeted timelines
  • Performs Data analytics including Selections, Monitoring performance, trend identification using any programming language (SQL, SAS, Python, etc.)
  • Knowledge on Big Data technology and programming tools - Hadoop, Hive, Python.
  • Delivers results with analytic insights, interpretations, and recommendations; presents in a professional manner with a high customer service focus
  • Reviews analytic deliverables; identifies and resolves data issues and provides recommendations for investigations
  • Implements improvements to services and provides clear program recommendations to other departments (internal and external)
  • Design, develop-evolve, and implement processes and procedures to ensure compliance with governance policies
  • Propose new and state-of-the-art technologies and processes that will improve efficiency and enhance the reporting platform
Required Qualifications:
  • 4-year Bachelor\'s degree in Engineering, mathematics, economics, or statistics
  • 0-2 years of experience in writing SQL, SAS, Python or Hive codes. Query development using these technologies
  • Knowledge of database and automated reporting structures, and other analytical tools and platforms are a plus
  • Strong interpersonal skills, including excellent written and communication skills are needed.
Preferred Qualifications:
  • A minimum of a Bachelor\'s Degree in Statistics/Bio-Statistics, Actuarial Science, Epidemiology, Economics, Mathematics or other related field; advanced degree is preferred.
Knowledge and Skills:
  • Experience working with customer representatives, employing the ability to communicate technical concepts to a non-technical audience, towards developing and deploying effective strategic direction
  • Ability to plan and design analytic activities as well as analyze and solve complex problems
  • Strong ability to communicate complex data analytics clearly in written and oral presentations
  • Ability to optimize the analytic system; Understands and manages the interrelationships among the many components of the “system” to optimize results
  • Strong SAS/SQL/Python skills with the ability to maintain efficiency and accuracy in SAS-driven reporting
  • Disciplined with effective execution; demonstrates a disciplined approach, deployment, and follow-through to ensure achievement of results. Capable of working with a high degree of discretion, employing effective customer service and communication methods
  • Proven ability to manage change; Manage, lead, and enable the process of change and its impact on people, process, and technology
  • Style that fosters teamwork; Works collaboratively with others to achieve common goals and positive results
  • Focused with a constancy of Purpose; Aligns culture, vision, and strategic direction to optimize future results for all stakeholders
What We Offer:
  • EXL Health offers an exciting, fast-paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world-class Healthcare consultants.
  • You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
  • We provide guidance/coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
  • The sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.

Please be aware that EXL requires all employees to be vaccinated for COVID-19. This position will require the successful candidate to obtain and show proof of a vaccination. EXL is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.

Other details
  • Pay Type Salary

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