Director, Learning Enablement

Oak Street Health


Date: Sep 23, 2022
City: Chicago, IL
Contract type: Full time
Oak Street Health
Description

Company: Oak Street Health

Title: Director, Learning Enablement

Location: Corporate Office

Company Description

Oak Street Health believes everyone deserves great healthcare - the kind you\'d want for your own family. We specialize in providing exceptional care for older adults on Medicare, often in underserved communities where there is little or no quality healthcare.

Oak Street Health is on a mission to rebuild healthcare as it should be with an innovative care model that centers on wellness-based, positive health outcomes for patients, not the volume of services provided. Our unwavering commitment to keeping patients healthy is highlighted by dedicated care teams that take time to get to know each individual, providing the personalized care they need to stay healthy and live life more fully.

We\'re an organization on the move! Our rapidly growing national network of primary care centers is staffed by a team of outstanding care providers, service team members, technologists, community outreach experts, business professionals, and more. For more information, visit .

Role Description

The Director of Learning Enablement is a highly visible role within the organization and responsible for a broad set of activities driving learning and development for Oak Street Health employees. This role is accountable for ensuring we design and develop effective Learning solutions, create an exceptional experience for Learning program participants, and make efficient use of our Learning tools and resources. The Director of Learning Delivery & Operations will coach and develop a highly skilled team, innovate and continuously improve our approach, and monitor and measure our success across multiple dimensions.

Responsibilities

Lead team of project managers and instructional designers dedicated to developing Learning solutions across our entire learning portfolio.

Set vision and strategy for a team of coordinators and facilitators charged with delivering best-in-class virtual and in-person experiences across the enterprise.

Build, manage and leverage relationships across the enterprise to support the development and delivery of new and established Learning programs-facilitating meaningful dialogues between relevant stakeholders

Define, implement, monitor, and improve key scheduling, enrollment, participant management, communication, attendance tracking, and impact assessment processes.

Investigate, onboard, and support the administration of all relevant Learning technology tools, in collaboration with enterprise IT

Source and manage external partner relationships, where required

Demonstrate initiative in recommending and implementing development and delivery process improvements to increase efficiency and effectiveness

Manage resources and budgets to ensure the efficient development and delivery of Learning programs

Provide input into the annual plan and budget to execute Learning activities, as appropriate

Act as an advisor on effective and leading-edge learning strategies to achieve business goals

Establish the right communications vehicles and project management tools to ensure real-time and close connection to business leaders, organizational priorities, and changes

Other duties as assigned

This role reports to the SVP, Learning and has the opportunity for advancement and growth of responsibility.

We\'re looking for motivated individuals with:

University degree required, advanced degree preferred

At least 7 years of experience within a Human Resources or Learning function

Manager-level direct supervisory experience

Strong verbal and written communication skills required

Proven ability to communicate with multiple levels of the organization, including senior level management, and outside vendors

Must be highly motivated and organized with the ability to work on multiple projects simultaneously under time constraints

Must be open-minded and be able to adapt to a fast paced, changing environment

Proven ability to creatively problem solve in a dynamic, high pressured atmosphere

Must have a proven track record of directly managing a team

US work authorization

Someone who embodies being “Oaky”

What does being “Oaky” look like?

Radiating positive energy

Assuming good intentions

Creating an unmatched patient experience

Driving clinical excellence

Taking ownership and delivering results

Being relentlessly determined

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

Collaborative and energetic culture

Fast-paced and innovative environment

Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.

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