Bilingual(Spanish-English) Patient Services Liaison/Medical Receptionist


Date: Sep 23, 2022
City: Oklahoma City, OK
Salary: $14 - $16 / hour
Contract type: Full time
Job description

About Us

Therapitas is a bilingual outpatient rehabilitation clinic that offers occupational, physical, speech, and feeding therapy services to children in the OKC Metro. Our mission is to ensure that Latino children have access to the same quality of therapy services as any other child. We are located in the heart of the Latino community in WS OKC in the Walker Square Shopping Center at SW 59th and Walker.

Job Description

We are looking for a full-time bilingual patient services liaison to join our front desk team at our NW OKC office. The ideal candidate is a friendly, outgoing individual with extensive computer experience, excellent communication skills, and a problem solver that enjoys finding innovative ways to work efficiently and effectively in a high-paced environment.

Job Responsibilities
  • Greet our incoming patients, families, and guests
  • Provide translation services as needed for therapy and evaluation
  • Answer incoming phone calls
  • Guide parents through intake/initial visit paperwork process
  • Check-in patients upon arrival in a timely and prompt manner
  • Assist in scheduling (scheduling appointments, canceling appointments, etc).
  • Light housekeeping to maintain the cleanliness of the clinic/waiting area
  • Assist therapy team in their day to day activities as needed
  • Ensure the timely completion of patient intakes and evaluation scheduling
  • Fluent in Spanish and English is REQUIRED (experience with medical Spanish preferred)
  • High School Diploma required; Associate\'s Degree or higher preferred
  • Must have excellent verbal and written communication skills in both English and Spanish to work with patients, physicians, and peers.
  • Ability to multitask successfully and excellent organizational skills.
  • Ability to prioritize responsibilities and work independently without a high degree of oversight.
  • Must have extensive computer experience and quickly acquire an understanding of changes in processes.
  • Must be available to work M-F 8:30 am-5:30 pm or 9:00 am-6:00 pm
  • Health, vision, dental insurance available
  • 401K matching after 1 year of employment
  • PTO (10 days) available after 120 days
  • 8 paid holidays
  • $14.00 - $16.00/hour depending on experience
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