State of Florida

Date: Sep 23, 2022
City: Tallahassee, FL
Salary: $32,656 - $33,500 / year
Contract type: Full time
State of Florida
Requisition No: 744422

Agency: Economic Opportunity

Working Title: 744422 - EMPLOYMENT PROGRAM SPECIALIST - 40031164 1

Position Number: 40031164

Salary: $32,655.81 - $33,500

Posting Closing Date: 09/29/2022


POSITION LOCATION: Tallahassee, FL (relocation benefits are not available for this position)


SCREENING DISCLAIMER: Responses to qualifying questions must be verifiable by skills and/or experiences stated on the candidate profile and/or resume.

Our Organization and Mission:

The Florida Department of Economic Opportunity (DEO) works across the state to support Florida’s economy, robust and talented workforce and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities and workforce are better prepared to withstand future economic slowdowns and natural disasters.

The Florida Department of Economic Opportunity is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let DEO’s mission become yours. To find out more about us, click on the link:

The Work You Will Do:

The Employment Program Specialist is a member of the Adjudication team of the Division of Workforce Services. The individual holding this position must be able to communicate effectively with members of the public and interpret information gathered from these individuals to apply the law in determining employer chargeability and addressing employer benefit charge protests.
  • Reviews and interprets information in response to employer protest request.
  • Composes and issues written, unbiased determinations to interested parties concerning the claimant’s eligibility for benefits(non-monetary), the chargeability of employer experience rating account and the chargeability of employer reimbursable accounts.
The Difference You Will Make:

Answers inquiries from employers, Claims and Benefits Offices, governmental agencies and other interested parties concerning the RA program, individual claims, and application of the Florida RA Law.

DEO is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

DEO encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with our Office of HR Training and with our Division of Workforce Training Unit. In accordance with DEO’s Vision and Mission, the employee:
  • Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
  • Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
  • Provides information clearly, accurately, and succinctly; and also exhibits good listening skills.
  • Works collaboratively to optimize the effectiveness of DEO\'s available resources and tools.
  • Uses knowledge acquired through education, training, or experience to complete tasks.
These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

This is a highly responsible, quasi-judicial position. This position may involve providing technical assistance and training to other associates responsible for employer benefit charge protests within the Adjudication unit.

Tallahassee is Florida’s Capital City and continues to grow attracting development and new business. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend. DEO is in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the Capitol. Each spring, the legislative session opens and people pour in to see the State perform its business. So regardless of what brought you here, being here will guarantee you an experience vibrant with entertainment, culture and delight. Tallahassee is:
  • Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music and natural resources (
) * Home to major college campuses, Florida State University(FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
  • Approximately 22 miles from the nearest beach (
  • Within a state having no state income tax for residents of Florida
  • State Group Insurance coverage options+ * Retirement plan options, including employer
(health, life, dental, vision, and other supplemental options) contributions (FYI, please click )
  • Nine paid holidays and a Personal Holiday each year * Annual and Sick Leave Benefits
  • Student Loan Forgiveness Program (Eligibility required) * Flexible Spending Accounts
  • Tuition Fee Waivers (Accepted by major Florida colleges/universities) * Ongoing comprehensive training provided
  • Career Growth * Highly skilled, professional environment
+For a more complete list of benefits, visit .
  • We care about the success of our employees.
  • We care about the success of our clients.
  • We are always improving our technology, our tools, our customer’s experiences and ourselves.
  • A rewarding experience for reliable, compassionate and professional employees.

$32,655.81 - $33,500

Your Specific Responsibilities:

This is a highly responsible position requiring extensive knowledge of reemployment assistance (RA) law and departmental procedures. The incumbent is responsible for several complex programmatic functions performed within reemployment assistance programs relating to claimant eligibility and employer chargeability. The incumbent requires knowledge of the reemployment assistance program and the ability to work cooperatively with others within the program.

Identifies and resolves problems in the daily operations of the offices of the reemployment assistance program. Analyze problem areas and recommends any changes needed to improve streamline existing procedures. Assists and coordinates implementation of new procedures.

Assists in providing programmatic training and technical assistance to associates relative to the reemployment assistance program. Assists in developing training materials and procedures.

Reviews determinations and appeal decisions to ensure federal, state and department guidelines and measures are met. Responds and communicates to customers regarding employer chargeability.

Performs specialized work assignments including the preparation of reports, project analysis and correspondence.

Required Knowledge, Skills, and Abilities:
  • Knowledge of reemployment assistance law, rules, policies, and procedures.
  • Ability to collect, evaluate and analyze data relating to reemployment assistance programs.
  • Ability to review reemployment assistance functions to measure effectiveness.
  • Ability to develop training materials and train others.
  • Ability to work independently.
  • Ability to utilize problem-solving techniques.
  • Ability to plan, organize and coordinate work assignments.
  • Ability to effectively communicate verbally and in writing.
  • Ability to establish and maintain effective working relationships with others.

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records.

  • Duties and responsibilities of this position must be performed at the official work site of the Department.
  • At least three (3) months of professional experience in Reemployment Assistance or Workforce Services.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking . All documentation is due by the close of the vacancy announcement.

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