Office of Special Investigations Program Director II

State of North Carolina

Date: Sep 23, 2022
City: Raleigh, NC
Salary: $74,429 - $145,136 / year
Contract type: Full time
State of North Carolina
Description of Work

This position is PENDING designation as Exempt Managerial and will be EXEMPT from certain provisions of the .

This position is currently located within the Department of Public Safety but will transfer to the Department of Adult Correction when it is established on January 1st, 2023. Due to this reorganization, this position\'s job description will be reviewed, and it is possible that the job duties and/or classification may change to reflect this position\'s function in a smaller agency. This review is scheduled to occur by April 2023. If this position is reclassified to a lower level, the salary of the selected candidate will not be impacted.

This position qualifies for teleworking on a part-time basis as part of a State Telework Pilot Program. More information on this arrangement may be obtained at the time of interview.

The Office of Special Investigations (OSI) maintains the integrity of the Department of Adult Correction (DAC) through a statewide internal system of receiving allegations of employee misconduct, impartial investigation, and independent review of serious complaints made against DAC employees. OSI conducts thorough investigations while seeking the truth, safeguarding the rights of employees and citizens, and ensuring that all persons involved are treated with respect.

The primary purpose of this position to oversee and direct the Office of Special Investigations (OSI). This position reports to the Deputy Secretary for Special Operations, Intelligence, and Internal Affairs of DAC. This position provides supervision and direction to deputy directors, investigators, administrative staff. This position ensures that all allegations of violations of laws, rules, and policies that could significantly impact DAC are properly reviewed and classified. This position ensures that all OSI investigations are thorough, complete, timely, and accurate through a comprehensive review process. Other responsibilities include:
  • Planning, directing, and monitoring as well as establishing processes, procedures, systems, and reporting related to the DAC internal investigative process.
  • Providing direction to senior level managers in DAC as well as briefing the Secretary and/or the Deputy Secretary of Special Operations, Intelligence, and Internal Affairs (SOIIA) of DAC regarding internal investigations.
  • Making recommendations to the Deputy Secretary of SOIIA of DAC regarding changes in operating procedures or policies, the assignment of OSI staff, and the promotion of OSI staff.
  • Identifying problems, maintaining consistency, and formulating solutions related to the internal investigative process.
  • Determining the operational goals and objectives of OSI and ensuring that the goals of OSI are being met.
  • Consulting with the Office of General Counsel and Human Resources regarding internal investigations, as necessary.
  • Determining whether the complaint will be investigated by OSI or by the appropriate Division/Section Manager based on specific guidelines.
  • Overseeing the assignment of all OSI investigations to OSI staff.
  • Ensuring that OSI investigators adhere to OSI Standard Operating Procedures and that the legal rights of employees are protected.
  • Providing direction and guidance to OSI investigators regarding a wide variety of complex and highly sensitive situations which may not have any predetermined procedures or policies.
  • Providing the final review of investigation files to ensure quality and compliance with standards before the report is submitted to management.
  • Providing statistical data regarding the DAC internal investigations.
  • Ensuring that OSI investigators are trained to appropriately conduct internal investigations.
  • Hiring, conducting performance reviews, resolving grievances, coaching, and disciplining assigned employees, as necessary.
  • Serving as a liaison to the criminal justice community, public officials, and the general public.
This is a full-time position (40 hours per week) with .

Note to Current State Employees:
The salary grade for this position is NC23. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.

About the Dept. of Adult Correction:
Adult Correction is responsible for the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons, Correction Enterprises, Community Supervision, and Reentry Programs & Services.

Knowledge, Skills and Abilities / Competencies

The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application. Click these links for additional information: and . (Note: These links were created for applicants of Dept. of Public Safety jobs and may not reflect the policies or procedures of other State agencies.)

To qualify for this position, applicants must document on the application that they possess ALL of the following:
  • Experience planning, organizing, and/or directing the operations of internal investigations.
  • Experience reviewing the internal investigations process to ensure compliance with laws, policies, and/or procedures.
Management Preferences
  • Internal investigations experience in a criminal justice, corrections, or community corrections setting.
  • Previous internal investigations experience in the NC Dept. of Public Safety.
Minimum Education and Experience Requirements

Bachelor\'s degree from an appropriately accredited institution and five (5) years of program experience in the area of assignment, including three years of managerial experience in the public or private sectors involving significant decision-making authority in the planning, organizing and directing of operations in the areas of the assigned program(s);
an equivalent combination of education and experience.

Please Note: The \"area of assignment\" is internal investigations.

Supplemental and Contact Information

The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
  • Applicants seeking Veteran\'s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
  • Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
  • If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
  • If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements:
. * The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the \"National Standards to Prevent, Detect, and Respond to Prison Rape.\" Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Public Safety:
. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click \"Application Status.\" If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.

For technical issues with your application, please call the Applicant Support Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact Laura Holloway, Employment Specialist at 919-457-1208.

For permanent appointments:

State of North Carolina employees have the opportunity to participate in a compelling array of benefits to enhance their quality of life, their health, and their future. Benefits include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation. To find out about these, and other programs, please visit our Employee Benefits page:

For temporary, contract or other supplemental staffing appointments:

**There are no paid leave, retirement or other benefits associated with these appointment types.**

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