REGULATORY CONSULTANT

State of Florida


Date: Sep 23, 2022
City: Tallahassee, FL
Salary: $34,456 - $38,504 / year
Contract type: Full time
State of Florida
Requisition No: 740241

Agency: Agriculture and Consumer Services

Working Title: REGULATORY CONSULTANT - 42005257

Position Number: 42005257

Salary: $34,455.91 - $38,503.66

Posting Closing Date: 09/28/2022

REGULATORY CONSULTANT

FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES

DIVISION OF CONSUMER SERVICES
BUREAU OF MEDIATION AND ENFORCEMENT

***STATE PERSONNEL SYSTEM OPPORTUNITY--
ONLY CURRENT STATE PERSONNEL SYSTEM
EMPLOYEES WILL BE CONSIDERED.***

CONTACT:

Jacquelyn Rush, (850) 410-3842

MINIMUM REQUIREMENTS:

A bachelor’s degree from an accredited college or university and two (2) years of professional or nonprofessional experience in administrative work, regulatory work, consumer complaint program work, interviewing, business administration, customer or public relations or investigations.

Professional or nonprofessional experience as described above can substitute on a year-for-year basis for the required college education.

An equivalent combination of education and experience which equals six (6) years can substitute for the above requirements.

***ATTENTION CANDIDATES***

To be considered for a position with the Florida Department of Agriculture and Consumer Services:
  • All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
  • Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
  • Responses to Qualifying Questions must be verifiable in the Candidate Profile.
The Florida Department of Agriculture and Consumer Services values
and supports employment of individuals with disabilities. Qualified
individuals with disabilities are encouraged to apply.

NOTES:

Successful applicants must pass a background screening, including fingerprinting, as a condition of employment.

JOB DUTIES:

Analyzes and scans incoming documents into the Division of Consumer Services (DOCS) or other department database.

Verifies scanned documents to ensure correct database placement, completeness of information and readability.

Accurately inputs public record information into the DOCS or other department database according to established guidelines.

Reviews documents to determine appropriate action, including:
  • analysis of registration or filing documents received;
  • communicating deficiencies to businesses;
  • determining if the issuing of a permit, registration or license is required;
  • referrals to other personnel, sections or government agencies;
  • analyzing and processing complaints or other evidence to identify regulatory violations;
  • sending appropriate letters to businesses and consumers along with any necessary follow-up to achieve desired results.
Communicates in writing and by phone with businesses, consumers, other governmental agencies, and claimants to provide services as required and follows up as necessary. Documents all communications in DOCS or other department database.

Creates reports, letters, memoranda, proposals, final order affidavits and other official documents necessary to complete assigned tasks.

Consults with appropriate bureau or division personnel to determine whether to recommend legal and/or administrative action based upon properly documented evidence. Provides recommendations for the settlement of administrative violations.

Drafts Administrative Complaints, demand letters, Final Orders (including bond claims) and Settlement Agreements for review and signature by management and/or provides assistance to other divisional personnel in the performance of these duties. Assists Office of General Counsel staff in preparation of civil litigation and provides testimony as required.

Assists management in conducting necessary research and/or providing regulatory statistics as requested. May also assist management by monitoring and reviewing internal processes to detect areas that may need improvement. May analyze other program processes, including federal, state, local and private entities to identify areas for improvement of division processes.

Provides information to consumers, businesses and claimants on their rights and responsibilities and provides information on the duties and regulatory responsibilities and functions of the Division of Consumer Services.

This position is required to assist other sections within the Division of Consumer Services, and performs related work and other tasks as required by division management.

SPECIAL NOTES:

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking . All documentation is due by the close of the vacancy announcement.

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