Renewal Specialist - Remote


Date: Sep 23, 2022
City: Milwaukee, WI
Contract type: Full time
Job Description:

Are you an entrepreneurial sales person who enjoys building customer relationship and help them succeed? Zywave is looking for a Renewal Specialist to join our newly developed Renewals team. In this role, you will be responsible for owning a high volume of SMB renewal contracts in an assigned book of business. You will be responsible for owning the renewal conversation with clients from beginning to end, minimizing financial attrition, locking in favorable terms with our clients, identifying growth and providing insights to the business that improve future proactively negotiate with the customer on their renewals, accurately maintain/update a rolling renewal forecast and communicate any renewal risk to internal resources in order to develop resolution strategies, own and execute win/win negotiation strategies for a high quantity of renewals that maximize contract value while protecting and enhancing customer trust.

This is a great role if you are an experienced sales professional with a full understanding of the B2B SaaS contracting space. This is a highly cross functional sales role, and you will collaborate with Customer Success, Marketing and Legal to maximize renewal success while looking for additional opportunities for upselling additional revenue.

Factors for success:
  • 3+ years\' experience in renewals, sales operations, account management in high growth SaaS technology environments is required
  • Experience negotiating contracts and working with SaaS renewals required
  • Proven track record of success in managing high-volume renewals in accounts
  • Ability to analyze issues, problem solve, make decisions or escalate for help
  • Proactive, creative, entrepreneurial and results oriented
  • Strong communication skills, both verbal and written
  • Proficiency with, Gainsight and Configure Price Quote (CPQ) applications is required
Why work at Zywave?

Zywave is a cutting-edge SaaS company that has led the digital revolution of the insurance industry over the last 25 years. We continue to make waves by launching new product functionality and integrations to deliver a world-class customer experience. Since 2020, Zywave has acquired seven insurtech companies representing over 1,100 employees globally. With our remote-first environment and core values that encourage employees to grow, belong and transform professionally there are endless opportunities to build new skills and relationships. Why wait to hop aboard the rocket ship? Get onboard now!


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