Customer Service Representative - Boston Logan Airport (BOS) Afternoon/Evening Shifts

Alamo


Date: Sep 23, 2022
City: Boston, MA
Salary: $21 - $31 / hour
Contract type: Full time
Alamo
Responsibilities
  • Meet and greet customers in a professional, friendly, and timely manner
  • Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services
  • Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment
  • Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
  • Assist to assess condition of rental upon return
  • Notify Management of any known customer problems
  • Notify Management of any known vehicle problems and any required vehicle maintenance
  • Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
  • Perform miscellaneous and backup duties job-related duties as assigned
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must be at least 18 years of age
  • Must have a High School Diploma or GED
  • Must be able to work in an enclosed garage while being exposed to elements such as heat and or cold
  • Must have at least 1 year of prior customer service experience
  • Must have a basic level experience and understanding of a PC and Microsoft Office products
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Must be able to work one of the available required PM schedules in the overview

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume