Visitor Engagement Specialist

AtkinsRéalis are looking for a Visitor Engagement Specialist in Riyadh, KSA.

About AtkinsRéalis

Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at www.atkinsrealis.com or follow us on LinkedIn.

Learn more about our career opportunities at: https://careers.atkinsrealis.com

AtkinsRéalis is seeking a dynamic and enthusiastic individual to join our team as a Visitor Engagement Specialist. In this role, you will serve as the primary point of contact for visitors, ensuring they have an exceptional and memorable experience. Your ability to connect with people, provide valuable insights, and deliver personalized service will be key to creating a welcoming and engaging environment.

Key Responsibilities

• Engage and Inform: Greet and assist visitors, providing them with relevant information about our services, events, or facilities. Answer inquiries with a friendly and professional demeanor.
• Enhance Visitor Experience: Actively identify opportunities to enrich the visitor journey by understanding their needs and preferences.
• Promote Offerings: Share details about special events, programs, or products to increase participation and drive engagement
• Maintain Relationships: Build rapport with repeat visitors and develop lasting connections to foster loyalty.
• Coordinate Operations: Collaborate with internal teams to ensure smooth visitor flow and address any challenges promptly.
• Monitor Feedback: Collect and analyze visitor feedback to continuously improve services and identify areas for enhancement.
• Support Events: Assist in the planning and execution of visitor-centric events or activities as needed.
  
  

Qualifications

• Bachelor’s degree in hospitality, communication, or a related field is preferred but not mandatory.
• 5 years in customer service, hospitality, or a similar role involving direct interaction with clients or visitors.
• Strong communication, problem-solving, and interpersonal skills. A natural ability to connect with people from diverse backgrounds.
• Friendly, proactive, and approachable personality with a passion for delivering excellent experiences.
  
  

Why choose AtkinsRéalis?

• Tax-free salary.
• Life insurance coverage.
• Comprehensive medical insurance coverage.
• Paid Annual leave.
• Company gratuity scheme.
• Discretionary bonus program.
• Annual flight contribution.
• Relocation assistance.
• Transportation & housing allowances.
• Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, as well as personal health, fitness, and nutrition consulting.
  
  

Your difference makes a difference. We care for our people and are committed to creating an inclusive working environment where you can thrive and build a future you want to be a part of.

AtkinsRéalis is committed to eliminating discrimination and encouraging diversity amongst our workforces. We aim to provide quality and fairness for all job applicants and employees and not to discriminate on grounds of gender, marital status, age, race, ethnic origin, religious conviction, or disablement. We oppose all forms of unlawful treatment and discrimination.

Our aim is for the company to be representative of all sections of society and that each employee feels respected and able to give their best. We are committed to a policy of treating all our employees and job applications equally.

We Pursue This Commitment By

• Having clear and concise procedures and guidelines for both line managers and employees to ensure policies are fully understood and implemented.
• Complying with the relevant employment legislation and codes of practice.
• Ensuring that all existing employees, potential employees, colleagues, and customers are treated equally and with respect.