Travel Coordinator

MBC GROUP


Date: 7 hours ago
City: Riyadh
Contract type: Full time
Responsibilities

  • Manage and process travel requests, advances and their respective documentation for staff, guests, and all productions.
  • Liaise with travel agencies and travelers.
  • Help travelers and individuals initiating the travel requests, on travel procedures and travel issues. Answer enquiries, arrange airfare bookings, offer suggestions, and determine the optimal itinerary.
  • Negotiate favorable deals, on all travel aspects and ensure the needs of the project are met.
  • Coordinate and monitor correspondence, secure proper approvals, receive and substantiates invoices and coordinate with the Finance Department for the mode of payment as well as on-line payments.
  • Act as emergency contact for travelers and individuals initiating the travel requests.
  • Maintain and update travel documentation and manage database travel information.
  • Maintain records of all communication and transactions with travel agents/airlines/accommodation, and all received offers.
  • Analyse and monitor the services received by travel agencies, airlines and/or accommodation facilities to improve the services.
  • Track orders from placement through to delivery, logging of invoices and following up on payments.
  • Ensure goods & services are delivered to the business on timely basis & update end users.
  • Manage Supplier Database and ensure documentation is up to date.
  • General Admin. Tasks: Booking meeting rooms, hotel contracts, corporate deals.
  • Resolve issues with stakeholders/suppliers, escalate when necessary.
  • Quarterly reports on Travel

Requirements

  • Passionate about delivering results
  • Planning skills
  • Problem-solving skills.
  • Negotiation
  • Flexibility and adaptability
  • Ability to follow directives and procedures, along with ensuring compliance.
  • Communication and active listening
  • Customer service orientation
  • CIPS (not essential)

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